Lead Shipping Associate

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Responsible for supporting hardware pricing, purchasing, and shipping functions to ensure operational efficiency and cross-team coordination. Plays a key role in maintaining customer price lists, quoting specialty items, processing hardware tickets, and managing shipping logistics.

• Reviews paperwork for incoming merchandise and customer orders in order to distribute work activities to team.
• Loads/unloads material onto or from pallets, trays, racks and shelves by hand.
• Prepares inventory for shipment. Properly bands and shrink wraps pallets and attaches shipping labels.
• Processes shipping orders using computerized shipping system and monitors order pick report.
• Loads and unloads trucks and ensures trucks are loaded by Shippers.
• Maintains warehouse inventory on racks in a neat and orderly manner.
• Trains Shippers/Receivers as assigned.
• Tracks shipping errors.
• Performs other duties as assigned.

• Problems are typically difficult and/or high impact. Troubleshoots complex support or operational problems for junior level associates.
• Under limited supervision, independently resolves issues and applies a variety of methods to develop customized solutions. May lead the daily operations of a department or team. Work typically involves infrequent review of output by a supervisor or direct customers of the process.
• Assists with supervisory duties but does not have hiring/firing authority. Trains, delegates tasks, and reviews the work of junior level associates.

• Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate to heavy weight (8-40 pounds).

• Technical certification or associate degree may be required in some areas.
• Generally 7+ years of experience in area of responsibility.

• Experience with shipping, receiving, inventory control, and warehouse operations in a high-volume distribution environment
• Proficiency with ERP, warehouse management, or order processing systems (e.g., ASA or similar platforms) and strong working knowledge of Microsoft Excel
• Experience coordinating vendor quotes, purchasing activities, and specialty product sourcing
• Strong understanding of inventory accuracy, shipping documentation, order tracking, and discrepancy resolution
• Ability to train, coach, and support associates while helping coordinate daily operational workflows
• Knowledge of hardware, construction, industrial, or contractor-focused products and related purchasing processes
• Strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities and collaborate across departments
• Experience operating forklifts and other material handling equipment safely; certification preferred

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Aff... White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.