More jobs:
Customer Service Support
Job in
Denver, Denver County, Colorado, 80202, USA
Listed on 2026-08-02
Listing for:
Imperial Dade
Full Time
position Listed on 2026-08-02
Job specializations:
-
Accounting
Accounts Receivable/ Collections
Job Description & How to Apply Below
Provide timely, customer-focused support by managing daily inbound phone calls, ticket requests, and emails;
Process a variety of transactions, including warehouse delivery exceptions (overages, shortages, and damages), credits and rebills, price adjustments, bill-only invoices, direct ship invoicing, monthly rebate and distribution fee invoicing;
Manage assigned daily and weekly audits, reports, and specialized invoicing for company contracts and programs;
Perform daily invoice reviews, identifying and reporting recurring trends and issues to the Issue Resolution Manager and relevant departments;
Participate in required meetings, including biweekly one-on-ones with the Issue Resolution and Credit & Collections Manager and scheduled monthly team meetings
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