Billing Analyst at Guild

Guild is hiring a Billing Analyst in Denver, United States.

Guild operates an education-benefits marketplace connecting employers, learners and education providers. This role sits in billing operations, handling tuition, revenue and employer benefit dollars across that marketplace.

• Proactively analyze and resolve aged receivables, unapplied credits, and open invoices while leading collections escalations across partner accounts.
• Review new partner contracts for billing variances and manage the full onboarding/offboarding lifecycle, including invoicing setup and accurate documentation.
• Manage end-to-end cash application operations, including check processing, audit-ready recordkeeping, and compliance with Guild's internal control standards.
• Identify and drive opportunities for process optimization, automation, and documentation improvements across billing operations.
• Champion the adoption of AI-assisted solutions to reduce manual effort and improve team capacity.
• Ensure accurate and timely processing of tuition, revenue, and employer benefit dollars across Guild's marketplace.
• Investigate and resolve partner and internal stakeholder inquiries related to invoicing, payments, and billing discrepancies.