Accounts Receivable Specialist

• Utilize Oddr to identify past due accounts and coordinate collection follow-up with Client Managers on assigned accounts
• Contact clients to secure timely payment of past due amounts
• Determine and initiate appropriate actions to resolve accounts
• Send monthly statements of account in accordance with firm policy
• Answer calls and respond to client questions about statements and billing and payment issues
• Research address corrections on returned statements of account
• Complete special projects and other duties as assigned
• Work with the Finance team in the Chicago, Denver, Indianapolis Downtown, Minneapolis, or Philadelphia office
• Follow up on past due accounts receivable to ensure timely collection

• Associate degree or comparable work experience required
• 3+ years of collections experience, preferably in a professional services firm
• Proficiency in computer software systems and a Microsoft Office environment
• Ability to problem-solve
• Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high‑pressure, deadline‑oriented environment
• Demonstrated ability to use good judgment and take initiative while seeking direction or clarification as appropriate
• Willingness to be flexible with time and adjust to a changing work environment
• Ability to build and maintain positive internal and external relationships while maintaining client service orientation
• Ability to use sound judgment and discretion with highly confidential information
• Ability to maintain stamina throughout a standard workday, on‑and‑off‑site
• Ability to maintain regular attendance and work regularly scheduled hours
• Ability to take direction and accept supervision
• Ability to work independently, organize and accurately prioritize work, be detail‑oriented, recognize urgency and use good judgment
• Ability to work effectively with co‑workers in a team‑oriented collaborative environment
• Must complete employment authorization verification through Form I‑9 and applicable E‑Verify procedures

Demonstrates expertise in collections management and client communication, with a strong ability to problem‑solve and maintain confidentiality. Proficient in Microsoft Office and adept at working in high‑pressure environments while fostering positive relationships.

• Collections Experience
• Microsoft Office Proficiency
• Client Communication Skills
• Problem‑Solving Ability
• Attention to Detail

• Collections Management
• Account Resolution
• Data Entry
• Financial Statement Preparation
• Research Skills

• Interpersonal Skills
• Verbal Communication
• Written Communication
• Team Collaboration
• Judgment and Discretion

• Associate Degree

• Professional Services Firm
• Accounts Receivable
• Client Service Orientation
• High‑Pressure Environment
• Employment Authorization Verification

• Oddr
• Computer Software Systems