Centralized AR​/Community Manager - Denver

Position:
Centralized Accounts Receivable Specialist and Community Manager (2 days a week)

Category:
Exempt – Salary

Supervisor:
Regional Vice President andVice President of Operations

Hours:

Typical range of hours is Monday through Friday based on business needs. Additional hours may be required during month-end close, portfolio transitions, and special projects.

Full-Time: 5 days per week, 8 hours per day (average 40 hours).

Physical Demands:
Light (occasional up to 25 pounds) – Sit for extended periods, occasional lifting, reaching, handling paperwork, operating office equipment, and occasional travel to communities.

Drug Screens:
Pre-employment, post-injury, reasonable suspicion, and possible random screens.

At New Earth Residential we believe in the power of community.

Do you enjoy solving problems, staying organized, and helping communities succeed financially? Are you passionate about delivering exceptional customer service while maintaining accurate financial records? If you're detail-oriented, thrive in a fast-paced environment, and enjoy collaborating with onsite teams, you'll love our Centralized Accounts Receivable Specialist role! This position combines accounting, customer service, collections, and problem-solving to support communities across our growing portfolio.

• Offering mentor program for ongoing support
• Compensation package including performance incentives
• Health, vision, dental, and life insurance
• 401(k) benefits
• 30% apartment discount
• Biannual team celebrations
• PTO accrual starting at 15 days per year
• Virtual and on-site training opportunities
• Career advancement opportunities

• Strong knowledge of multifamily accounts receivable, collections, resident ledgers, and property accounting.
• Ability to prioritize multiple communities while maintaining exceptional accuracy and organization.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent customer service and conflict resolution abilities.
• Experience reviewing resident ledgers and identifying discrepancies.
• Proficient in Outlook, Excel, Word, Teams, and property management software such as Res Man, Yardi, Entrata, or Real Page.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality regarding resident financial information.
• Knowledge of landlord-tenant laws related to collections and evictions preferred.
• Intermediate math skills including percentages, reconciliations, and financial reporting.
• Bilingual candidates are encouraged to apply.

The Centralized Accounts Receivable Specialist manages the accounts receivable process for an assigned portfolio of apartment communities. This position works closely with onsite teams, Regional Managers, Accounting, and legal partners to maintain accurate resident ledgers, improve collections, reduce delinquency, and support overall financial performance.

• Minimum of two (2) years of multifamily property management, accounting, or accounts receivable experience.
• Previous collections experience preferred.
• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• Experience with Res Man or other multifamily property management software preferred.

• Manage accounts receivable for an assigned portfolio of apartment communities.
• Review resident ledgers daily for accuracy and completeness.
• Post adjustments, corrections, write-offs, and approved credits.
• Research and resolve resident account discrepancies.
• Process NSF payments, chargebacks, and payment reversals.
• Audit resident balances…