Collections Specialist; Contractor; Westminster

Collections Specialist (Contractor) - Westminster, CO

We are currently seeking a full-time contractor to join our Collections Specialist team. This individual will spend their first 2 weeks full-time here in our Westminster office, in order to learn the role and get to know the team. After the first two weeks, this position will transition to a hybrid role (2 days/week in office, 3 days remote if desired).

The Collections Specialist team pursues collections of past-due projects, parts, service, and SSA invoices, with each team member providing administration to support a defined invoice type or region. Each Collections Specialist acts as their customers' advocate within the organization to recommend and/or implement changes essential to improving the level and quality of collections and administration.

• Use telephone and email contact and follow-up correspondence, as needed, to collect payments due to the company and facilitate a resolution of outstanding collection issues.
• Detail all collection notes in Collections Management system.
• Report preparation and meeting attendance as necessary to discuss outstanding accounts with the management team.
• Audit and research projects and accounts to clear remaining Accounts Receivable balances.
• Process refunds, write-offs, and other miscellaneous accounting entries.
• Process information requests from customers (i.e. Form W-9’s, address changes, statements of account, etc.).
• Review credit hold listing daily; release orders as needed.
• Follow up on missing purchase orders for parts orders, on-demand service, and SSA agreements on an as-needed basis.
• Create and update the Collections-Finance portion of the policy & procedures manual.
• Provide backup support for credit card processing.
• Provide backup support for cash posting.
• Advise the appropriate manager of any problems or opportunities that may arise.
• The goal is to improve cash receipts and support the corporate goal of reducing Net Working Capital.
• Perform other duties as needed/assigned.

What you need to succeed

• Basic PC knowledge. MS Office including intermediate Excel is essential.
• Ability to become proficient in the use of SAP as required.
• Commercial (B2B) Collections experience: at least 2 years.
• Other accounting/data processing experience: 2 years.

• SAP (Accounts Receivable, Job cost reports, Over-Under billing reports, Aging’s). This can be taught but is essential to becoming proficient and effective.
• Understanding of Construction industry billing procedures.

Compensation:
Pay range for this position is $25-28/hour.