Probation Support Specialist

Job Code: R51300
Full Time Salary Range: $45,321.00 - $65,716.00

This posting may be used to create a Talent Pool. Talent Pools may be used for a period of 10 months after the closing date on a job posting.

Notice to Colorado Applicants:
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

Summary of Job Classification:
Assists probation office personnel with administrative, communication, customer service, documentation, and record-keeping duties in support of probation case management and related activities.

This recruitment is eligible for a referral award as allowed by the Colorado Judicial System Personnel Rules.

To perform this job successfully, an individual must be able to perform assigned essential functions listed below satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency and percentage of time may vary based on assignment.

Provides customer service and support for all probation staff and functions.

Serves as the first point of contact for both internal and external customers by way of front desk or phone. Manages jail communications from clients, general email box for inquiries, and courtesy requests for probation clients and officers.

Accesses and retrieves data from multiple platforms including jail data system, treatment tracking system, national crime record database, Department of Corrections requests, district attorney records, case assignments, processing array of probation reports, office machine maintenance, office mail machine, manage coverage calendar for probation officers and disseminate, manage shredding bins, walking through warrants and other duties as assigned.

Processes record requests from attorneys, Department of Corrections, probation departments, and other courts and external agencies.

Completes judicial case management system and electronic filing, including documentation for pre-sentence investigations, requests for warrants, complaints to revoke probation, and special reports. Reviews documentation accuracy and timely filing.

Creates and maintains digital files via SharePoint and other case management systems. Manages sentencing dates for files to assure they are processed correctly according to the sentence imposed. Enters appropriate closure codes for cases.

Manages various file types, including absconder, closed, warrant, and community corrections files as well as scanning any paper files still in existence. Requests additional documentation, such as death certificates for file purposes.

Performs other duties as assigned.

Supervisor Responsibilities:
Job has no responsibility for the direction or supervision of others.

Human

Collaboration:


Work requires regular interaction involving exchange and receipt of information. Interactions have limited impact.

Freedom to Act & Impact of Actions:
Receives Immediate Direction
Employee normally perform assignments after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. The immediate Reviewer may, at times, provide close and constant review. Impact of actions are moderate.

Knowledge &

Skills:


Full Performance:Work requires comprehensive, practical knowledge of work processes. Incumbent can complete a broad range of work, sometimes complex, without frequent reference to others. Likely impact on organization is standard.

Fiscal Responsibility:
May assist in the collection of data in support of recommendations for…