DOLA - Administrative Assistant III; Term Limited

Position Summary

This is a term‑limited position with an anticipated end date of 02/28/2029. The position may be extended depending upon funding availability and will be eligible for full benefits.

Applicants must be residents of the State of Colorado.

The Department of Local Affairs (DOLA) serves as the primary interface between the State and local communities. DOLA provides financial support to local communities and professional and technical services (including training and technical assistance) to community leaders in the areas of governance, housing, and property tax administration. Colorado’s approach is unique in that these local community services are gathered into one Department of “Local Affairs,” which has a central focus on strengthening Colorado communities and enhancing livability.

Strengthen Colorado's local communities through accessible, affordable, and secure housing; implement property tax law; capacity building; strategic training, research, and technical assistance; and funding to localities.

Help strengthen Colorado’s communities.

The work you do matters greatly. It matters to us and to the citizens of Colorado. We love our communities and are passionate about supporting them. We value the diversity that Colorado offers. If your goal is to build a career that makes a difference in communities across the State, consider joining the dedicated people of DOLA.

In addition, we offer a great location and benefits, which include:

• Medical and Dental Plans
• Strong, secure, yet flexible Retirement Plans, including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus pre‑tax and ROTH 401K, and 457 plans
• Employee Wellness Programs
• Paid Life Insurance
• 11 paid Holidays per year plus Vacation and Sick Leave
• Short and Long‑Term Disability Coverage
• RTD Eco Pass to all eligible State Employees
• Flexible work schedule options and hybrid work options
• Some positions may qualify for Public Service Loan Forgiveness Program
• Training opportunities
• Variety of free discounts on services and products available through the State of Colorado's Work‑Life Employment Discount Program

See the Benefits Overview video for details on the benefits offered to employees.

The Operations work unit provides support for the Division of Housing (DOH). The Division of Housing partners with local communities to create housing opportunities for Coloradans who face the greatest challenges to accessing affordable, safe, and secure homes.

This position provides administrative and reception support to the DOH Office of Rental Assistance (ORA) and Operations. It supports the leadership of the Operations unit, assists in administrative duties related to the Operations team, and provides customer service to voucher participants.

• Respond and prioritize daily clerical needs promptly, including in‑office mail and check logs
• Distribute information via mail, e‑mail, and fax to appropriate parties
• Establish, maintain, and update office record‑keeping systems, tickler files, forms, internal logs, and reminder notices
• Analyze data to ensure appropriate actions are taken
• Utilize office equipment such as phone, computer, printer, scanner, and copier
• Create, modify, use, and promote accessible documents and resources
• Serve as the front desk receptionist for the Division of Housing and the Office of Rental Assistance
• Serve as a point of contact for the operations section
• Receive and screen inquiries and ensure response and/or follow‑up are completed
• Solve problems, errors, and complaints
• Research information to resolve problems or concerns when the solution is unclear
• Instruct customers on filling out forms/documents
• Schedule meetings and administrative appointments
• Take/transcribe/distribute meeting minutes as requested
• Assist with obtaining information/documents as requested
• Create, maintain, and track data using appropriate software
• Prepare and generate reports
• Enter time for staff as assigned
• Design and revise electronic record‑keeping systems and documents to include…