Police Records Technician

Job Title

Police Records Technician

Police Department, Cheyenne, WY 82001

Full Time

High School or GED

Entry Level

Police Department

Police Records Supervisor

$40,941 to $57,317 annually

An administrative position responsible for the data input and maintenance of police records.

• Provide administrative maintenance of police records. Provide quality management of records/data accuracy, maintenance and retention as required by local, state, and federal law.
• Compile, type, record, scan and file a wide variety of police records.
• Perform data entry and corrections as required.
• Operate a computer terminal, scanner, and printer to type, record and retrieve a wide variety of police reports and administrative documents.
• Maintain confidentiality, discretion, and professionalism as it relates to police records.
• Address customer service and public relations situations relating to records management; take or recommend action to ensure resolution of complaints.
• Communicate effectively with field and administrative staff to solve system/procedural issues; coordinate frequently with the NCIC system users to identify training needs and support.
• Communicate effectively both in writing and verbally to include answering the telephone.
• Respond to requests and inquiries from public and departmental personnel in a courteous and professional manner.
• Monitor and practice department goals, activities, policies, and procedures.
• Evaluate administrative and operational needs; recommend changes to records management related policies and procedures as necessary.
• Administer a variety of data analysis, reports, and studies; recommend modifications to police records management programs, policies and procedures as required.
• Provide police call/records statistical reports to staff officers and the Chief of Police. These include data analysis such as call types, locations, and crime trends.

• Perform other duties and responsibilities as required.

• Knowledge of modern principles, practices, and techniques of police administration, organization, and operation with emphasis in records management and administration.
• Knowledge of and ability to interpret and apply pertinent local, state, and federal laws related to police records management.
• Knowledge of systems analysis, design, systems programming and documentation principles and procedures.
• Knowledge of organization, policies, and operating procedures of the Records Section.
• Knowledge of New World Systems, Brazos (E-Citation) and other police-oriented software.
• Knowledge of standard business software, including word processing and spreadsheet programs.
• Skills to identify, evaluate and solve data system issues and maintain accurate records and files.
• Skills to demonstrate interpersonal and organizational skills.
• Ability to work in a fast‑paced environment, multi‑task, adjust priorities and attention to detail.
• Ability to interpret, explain, and enforce departmental policies and procedures, technical publications, manuals, and other guidance documents.
• Analyze and maintain complex computer systems.
• Ability to work independently in the absence of supervision.
• Ability to learn the organization, procedures, and operating details of the Cheyenne Police Department.
• Ability to manage, direct and coordinate the work of lower‑level staff.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to establish and maintain effective working relationships.

High school diploma or equivalent plus one year of experience in the records, clerical or administrative field.

• Maintain effective audio‑visual discrimination and perception needed for making observations, communicating with others, reading, and writing.
• Maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds.
• Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.
• Safety‑sensitive position subject to random drug and alcohol testing.

Work closely with others in an office and storage facility environment utilizing a computer and other office equipment. Must be willing to submit to a background investigation, a polygraph and have no prior felony convictions.

• Health
• Dental
• Vision
• Life
• Pension