Business Support Facilitator

Location:

Denver, CO, United States.

Employment Type:

Full‑time.

Are you a proactive, organized and personable administrative professional looking to support a dynamic consulting team? Join us as a Facilitator in our Business Support Team!

You will play a key role within our central Business Support function, providing first‑class administrative support in our Denver office. The focus is on enabling our Partners and Consultants to concentrate on client projects by ensuring seamless operations and support. You will be the first point of contact for a diverse range of personnel.

Administrative support for Partners (approx. 40% of role):

• Travel and logistic coordination across multiple time zones
• Submission of expenses in line with company policy
• Calendar or meeting coordination support
• Supporting internal team meetings, external client events, and preparing documentation
• General time and workload management to meet tight deadlines

Denver office facilities support (approx. 40%):

• Acting as a main point of contact for office related matters, liaise with staff and building management
• Oversee day‑to‑day office; order and maintain office supplies, spaces and equipment
• Coordinate meetings, events, catering and visitor requirements. Support in the coordination of events that contribute to team building and bonding.

General and system administration; ad hoc support (approx. 20%):

• Supporting various Go‑To‑Market and capability initiatives
• Processing purchase orders and assisting with ISO audits
• Provide coverage for other members of the US business support team during absences
• Supporting workshops and other business support tasks
• Responsible for developing and maintaining best practice processes, sharing of information, adhering to and maintaining knowledge management systems, Teams sites and databases already in place

• Confident communicator, both written and verbal, with a friendly and professional manner
• Significant administrative experience, ideally within a large professional services organisation
• Excellent MS Office skills, especially Outlook, Teams and Word. Experience creating high‑quality presentations and using Excel is strongly preferred
• Strong experience of diary, travel management and expense submissions
• Ability to build effective working relationships and work optimally in a team environment
• Meticulous attention to detail and quality
• Demonstrate strong planning, organisation and problem‑solving abilities, especially when under pressure
• Adaptable, flexible and committed to supporting your team
• Strong work ethic, proactive and able to lead on multiple tasks
• Experience in mentoring junior team members desirable

• Group medical insurance
• Health Savings Account with company match
• Teladoc and informed Nurse line resources
• Long‑term care plan
• Group dental insurance
• Vision plan
• 401(k) Savings Plan with company profit‑sharing contribution
• Commuter and parking tax‑savings benefit
• 15 days paid vacation days with the opportunity to buy five additional days
• 10 paid holidays plus 10 paid sick days
• Company and voluntary income protection benefits
• Gym and health incentive reimbursement
• Pet and legal insurance plans
• Employee Assistance Plan
• Annual performance‑based bonus

Salary Range: $57,200 - $63,600

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience.

We welcome applications from underrepresented groups.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us at recruitm