Data Quality Specialist

Position Summary

The CU System Office of Advancement provides excellent customer service, strategy, expertise, and efficiency to our partners on CU’s campuses and at the University of Colorado Foundation. This Data Quality Specialist role ensures that the donor/alumni database(s) for the Office of Advancement are accurate, trustworthy, and up to date. The specialist analyzes, monitors, and maintains data quality, identifies and remedies integrity issues, and supports data enhancement projects and governance efforts.

Applicants must be Colorado residents or be able to relocate to Colorado within one month of employment. The position may be hybrid (part remote, part in‑office, Denver) or fully in‑office. The assistant director of data management is fully remote; most team members work hybrid.

• Receives, collects, and enters information using related tools, applying research, analysis, and problem‑solving skills while adhering to policies and procedures.
• Uses current indexing and coding standards within the database to ensure data input is usable; advocates for new or updated standards and documents updates.
• Provides high‑level customer service when handling requests from internal and external customers, representing Advancement and the University professionally, and managing the Data Management email inbox.
• Resolves duplicate records in the Advancement CRM using research, analytics, and multiple tools, collaborating with other teams to prevent duplicates.
• Engages in projects focused on data management, data quality, governance, and supporting processes and documentation, partnering with technical and business roles across the organization.
• Assists or leads training and instruction on processes, policies, or other relevant subjects (e.g., for student employees).
• Performs other duties as assigned.

The anticipated hiring rate is $53,843.

• No‑cost or low‑cost medical & dental plan options (some inclusive of IVF assistance).
• Disability, Life, Vision insurance options.
• Multiple retirement planning options, including a mandatory 401(a) plan (10% employer match), 401(k), 403(b), and 457 deferred compensation plan.
• Pre‑tax savings plans (Health Care and Dependent Care Flexible Spending Accounts).
• Healthy work‑life balance with sick and vacation leave, at least 12 paid holidays, and a dedicated week off for winter break.
• Six weeks of parental leave.
• Tuition benefit program for you and/or your dependents.
• Free RTD Eco Pass and free onsite parking at our 1800 Grant Street Office.
• Additional perks and programs through the CU Advantage.

• Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (year‑for‑year substitution).
• One (1) year of equivalent experience directly associated with the primary job function(s) of the position.

• Two (2) years’ equivalent experience.

• Knowledge of the business and organizational structure of CU.
• Collaboration skills, including working with diverse teams.
• Computer skills:
  Microsoft Office (Word, Excel, PowerPoint, Outlook) and proficiency with new software and systems.
• Interpersonal skills, facilitating communication and teamwork.
• Oral, written, and listening communication skills, accurately interpreting and conveying information.
• Organizational skills: setting goals and deadlines, managing appointments, scheduling, coordinating meetings, and decision‑making.
• Ability to work under pressure and manage multiple concurrent tasks.
• Prioritization skills, meeting deadlines, and staying on task with special projects.
• Independent work with minimal supervision and collaborative team work.
• Strong work ethic, positive problem‑solving attitude, and enthusiasm.
• Self‑starting and initiative in daily tasks and special projects.
• Focus on high‑impact activities to meet commitments.
• Establishing and maintaining partnerships with internal and external constituencies.
• Effective communication with diverse backgrounds, cultures, and ages.

• Active listening and addressing customer needs.
• D…