Front Desk Administrative Assistant

Work Schedule

Monday - Friday 12pm-4pm Part-Time

This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

The Administrative Assistant I, Front Desk (FDAA), will provide excellent customer service to all visitors to the Federal HQ Campus, serve as the first impression of Goodwill of Colorado to internal and external stakeholders, direct visitors to the appropriate personnel, and act in a polite, calm, and efficient manner in all situations.

• Works with the Corporate Project Specialist in carrying out assigned projects, including administrative projects, research, and customer service.
• Act as the first point of contact for visitors to the Federal HQ Campus.
• Sort incoming and interoffice mail.
• Open all incoming mail with another designated individual.
• Restrictively endorse all checks received immediately upon opening mail, write pertinent info in check log, and review bank deposit to ensure all checks received that day are included in the deposit.
• Sign for packages/deliveries and contact appropriate personnel for pick up.
• Calculate payroll and distribute payroll and expense checks, as needed.
• Document all items leaving the Front Desk thoroughly.
• Other duties as assigned.

• The FDAA must maintain a positive attitude and interact appropriately with all visitors/employees at all times.
• The FDAA will strive to establish and maintain cooperative and productive working relationships with all employees.
• The incumbent will strive to establish and maintain cooperative and productive working relationships with all employees.

• The individual must be extremely dependable, arriving at work at the required time daily.
• The individual must dress within acceptable guidelines, maintain a neat and clean workspace, be courteous, personable, and able to communicate effectively.
• The individual must maintain confidentiality when dealing with sensitive issues and remain calm and polite.
• Has an ability to multi-task and complete assignments in a timely manner.

Education:

• A High School Diploma or equivalent is preferred.

Experience:

• One (1) year minimum experience in a position involving contact with the public and working in an office setting desired. Previous work experience with a nonprofit, charitable organization desired.

Other:

• Good working knowledge of Microsoft Word, Excel and Outlook required.
• Must possess excellent customer service and communication skills.
• This position requires sitting for extended periods and using a computer keyboard for a minimum of four (4) hours each day.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Guidelines for time spent:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)

Lifting and carrying:

• Moderate: 15-44 lbs - OCCASIONALLY

Pushing/Pulling – OCCASIONALLY

Reaching:

• Above Shoulder – OCCASIONALLY
• At Shoulder – OCCASIONALLY
• Below Shoulder – OCCASIONALLY

Twisting, Bending, Kneeling/Crawling, Squat – OCCASIONALLY

Climbing – Use of legs only (stairs) – OCCASIONALLY;
Use of arms & legs (ladders) – OCCASIONALLY

Hearing – CONTINUOUSLY

Vision – Visual, close – CONTINUOUSLY

Hands/Fingers – Fine Manipulation – FREQUENTLY;
Repetitive Movements – FREQUENTLY

Walking, Standing, Sitting, Speaking – FREQUENTLY

OTHER, please describe – N/A

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS:  or www.dhs.gov/E-Verify .

We promote a Safe & Drug-free Workplace.

832 – Admin Asst I, Front Desk Dept Number: 9200

Job Description follows.