Office Services & Events Specialist

Michael Best is seeking an Office Services and Events Specialist for our Denver Office
. This position requires 40-45 hours a week, Monday-Friday from 8:00am to 5:00pm, with some flexibility considered. On occasion, additional hours (earlier mornings, evenings, or weekends) may be required for specific events, projects, or initiatives.

This position will be the first point of contact for all clients, visitors, and employees and must enjoy providing efficient, gracious, and professional customer service. This is a highly visible role within the office. As a direct report to office’s Administration & Operations Manager (AOM), you will have the opportunity to assist with a variety of engaging tasks!

• Serving visitors by greeting, welcoming, and directing them appropriately
• Ensure a high standard of client service
• Send out daily visitor reports to the office
• Notifying Firm’s personnel of visitor arrival
• Send out pre-visitor correspondence to visiting colleagues and clients/guests
• Ensure reception area is tidy and welcoming
• Light general office and clerical responsibilities – monitor phones, process mail/Fed Ex, printing, copying, scanning
• Coordinate conference room reservations, set up, take down, and cleaning/sanitizing of conference rooms for meetings
• Ensure conference room equipment is operational through regular facility walks and testing exercises
• Support onsite and offsite meetings, events, and client engagements in partnership with internal teams and vendors.
• Represent the office in a professional manner aligned with firm brand standards
• Ensure consistency and quality across all client-facing touchpoints
• Place catering orders for office meetings and events, as requested
• Keep café and kitchen areas tidy and stocked
• Order office supplies
• Updating spare IT equipment on a regular basis
• Basic events support, under the direction of the office’s AOM, for client events and recognition celebrations
• Offering administrative support across the office as requested to Legal Assistants, Timekeepers and Professionals
• Working with the Administration & Operations Manager to manage space planning and facilities requests
• Complete and submit expense reports, as requested
• Other administrative duties, as assigned

• High School Diploma (or equivalent) minimally required; higher diploma or degree preferred
• 3+ years combined experience in customer-service, administrative support, or professional services role(s)
• Prior successful experience in a professional services office setting is preferred
• Proficiency in MS Office programs, including typing and proofing skill
• Technology literacy and willingness to learn new technologies and software
• Ability and willingness to work in the office five days per week
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change
• Ability to work quickly and accurately under pressure and varying deadlines
• Ability to work well independently as well as effectively within a team, with a desire to be a part of a collaborative, high-performing group
• Ability to multi-task, set priorities, manage time effectively and exhibit excellent follow-up
• Strong organization skills and high attention to detail
• Team player mentality, with a desire to be a part of a collaborative, high-performing group
• Ability to develop relationships and foster teamwork at all levels of the Firm

• Professional in-person and over-the-phone presence, as a client-facing member of the team
• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
• Excellent oral and written communication skills

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

• Ability to maintain composure and demonstrate good judgment
• Ability to manage confidential information and sensitive situations with tact and discretion

• Valid authorization to work…