Administrative Support Specialist

Administrative Support Specialist

: NPSIMR-011-001
Location: Denver
Program: NPS
Wage/Hr: $27.50
Hours/Week: 20
Minimum Age: 55

Minimum of 10 year(s) of experience in NPS administrative support assistant/specialist OR BA/BS Degree in Business Administration or equivalent with minimum additional experience of 6 year(s) in Federal administrative support assistant/specialist OR Previously completed training in DOI Travel Training

• Travel
  - Demonstrated expertise in Department of the Interior (DOI) and National Park Service (NPS) travel policies, with a strong working knowledge of the Federal Travel Regulations (FTR) and DOI Temporary Duty (TDY) Travel Policy. Proven ability to interpret, apply, and ensure compliance with complex federal travel guidelines, including authorization, reimbursement, and documentation requirements. Charge Card
  - In-depth knowledge of DOI and NPS charge card policies, including proper use, reconciliation, and oversight of government‑issued travel cards. Thorough understanding of the GSA Smart Pay (Smartcard) Program, with demonstrated ability to enforce policy compliance, monitor usage, prevent misuse, and support audits or reviews.
• Experience required with Windows, MS Word, MS Excel, MS PowerPoint, MS Teams, MS Outlook, MS SharePoint, Adobe Acrobat

The enrollee will assist with ensuring compliance with Department of the Interior and NPS travel policies, supporting timely processing and reconciliation activities, enhancing data accuracy and tracking, and providing guidance to staff and supervisors on travel procedures and requirements.

• Provide critical program support to improve oversight, coordination, and customer service related to travel operations and charge card management across the region - 30%
• Assist with ensuring compliance with Department of the Interior and NPS travel policies, supporting timely processing and reconciliation activities, enhancing data accuracy and tracking, and providing guidance to staff and supervisors on travel procedures and requirements - 30%
• Help to improve internal controls, reduce processing delays, and strengthen communication with parks and the regional office to ensure employees can meet travel requirements efficiently and in compliance with federal policy - 30%
• Assist in other administrative functions - 10%

• Overnight travel:
  One trip anticipated for a week to the Intermountain Regional Office for an operations orientation
• Air travel anticipated:
  One trip
• Physical requirements:
  
  This is an office job and all work will occur indoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.