Operations Administrator, Alpha

LOCATION

NOTE:

This is an in-person role located at one of our campuses.

Most schools hide operations behind closed doors, meetings, and multiple approval chains. Alpha takes a different approach. This role puts you front and center throughout the day: welcoming families, resolving device problems, managing smooth arrivals, reassuring concerned parents, coordinating with vendors, and ensuring the campus feels secure, polished, and distinctly Alpha.

We're looking for someone who can be approachable without compromising standards, systematic without retreating behind procedures, and self-assured without distancing themselves from hands-on work. You will manage nearly everything beyond classroom instruction: family communication, attendance systems, campus security, facility operations, meal coordination, technology devices, special events, and the minor issues that escape quickly without immediate action.

If you're seeking a high-visibility school operations position where service orientation, sound judgment, clear communication, and personal ownership are essential daily, apply now.

• Serve as the primary trusted contact for parents, students, staff, and visitors, delivering clear, composed, and prompt communication.
• Manage daily campus operations, including morning arrival, afternoon dismissal, attendance tracking, transportation coordination, meal logistics, campus presentation, event execution, and facility maintenance follow-through.
• Address safety and student welfare matters, including entry control, emergency drills, health situations, record-keeping, and family notifications.
• Oversee student technology devices and essential campus systems, including initial setup, account administration, issue diagnosis, data backups, repair coordination, and escalation to remote technical support.
• Establish credibility with Guides, service providers, and families by prioritizing helpfulness while upholding organizational standards.

• Staying out of sight in an administrative office while others manage parent and student interactions.
• Delivering classroom instruction, mentoring Guides, or developing educational content.
• Deferring to a supervisor for every decision before taking action.
• Processing operational needs through extended meeting cycles when the campus requires immediate resolution.
• Delegating facilities, devices, vendor relations, or meal services as outside your scope.

Deliver a secure, efficient, and inviting campus environment that builds confidence among students, parents, and staff daily.

• Bachelor's degree (field of study not specified)
• At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
• Comfort with basic technology tasks including device setup, troubleshooting, and account administration
• Strong written and verbal communication skills across parents, staff, and vendors
• Ability to manage competing priorities while maintaining attention to detail
• Authorized to work in the United States without visa sponsorship
• Available to work in-person in one of our campuses:
  Piedmont, CA;
  Palo Alto, CA;
  Fort Worth, TX;
  Keller, TX;
  Carrolton, TX;
  Austin, TX;
  Houston, TX;
  Oklahoma City, OK;
  Park City, UT;
  Tulsa, OK;
  Tampa, FL;
  Denver, CO; or Brentwood, TN - or willing to relocate

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.