Administrative Assistant

Administrative Assistant – Housing Support Services:
On‑Site Program

Location:

2100 Broadway, Denver, CO

• Client‑facing duties including distribution of mail, staffing the front desk, answering phone calls, and managing invoices.
• Operate onsite during business hours and maintain a centralized database of all client profiles and related tracking systems (RTD bus fares, motel vouchers, office expenses, food bank orders).
• Provide extensive data entry support for HMIS, EHR databases and Excel.
• Assist with internal and external agency reports to federal grant sources and CCH management.
• Maintain cleanliness and organization of communal areas for clients and staff.
• Photocopy, fax and scan documents into EHR.
• Maintain and schedule repair for office equipment; manage program vehicle maintenance, registration and insurance documentation.
• Perform receptionist duties as necessary.
• Participate in all team meetings as requested.
• Create and edit correspondence.
• Schedule meetings, set up meeting rooms, take and disseminate meeting minutes and other materials.
• Deliver and pick up program information and mail from other Coalition sites daily.
• Provide orientation to new staff and volunteers and create new hire binders as needed.
• Use Microsoft Excel extensively for tracking and payment in multiple areas.
• Ensure payments are made to vendors.
• Order all supplies needed for the department weekly.
• Coordinate with management on new projects as assigned.
• Track and reconcile all department expenses, including monitoring credit card transactions and receipts.
• Create and run reports for managers via HMIS and EHR, typically reconciling in Excel.
• Maintain department‑specific records, both hard copies and electronic, of tracking forms for bus passes, motels, and other program needs.
• Serve as point of contact for case managers, management and outside entities to answer organizational and administrative questions.
• Perform other duties as assigned by management.
• Handle sensitive information and participate in confidential meetings, maintaining discretion and confidentiality at all times.
• Pass automobile insurance carrier’s motor vehicle record investigation.
• Be available by cell phone during all business hours.

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.

• Skill in operating office equipment (computers, software such as Microsoft Word, Excel, PowerPoint, e‑mail, telephones).
• Skill in oral and written communications.
• Ability to communicate effectively with diverse audiences in a timely manner.
• Ability to organize and prioritize multiple responsibilities simultaneously.
• Ability to ensure accuracy of data management and reporting.
• Ability to make sound decisions using available information while maintaining appropriate confidentiality.
• Maintains a work environment marked by respect for others, valuing inclusiveness and workplace diversity, and fostering teamwork.

• Knowledge of homeless issues and demonstrated sensitivity to underserved populations.
• Extensive knowledge and experience in using Microsoft Excel.
• Demonstrated competence in all CCH databases including HMIS and EHR.

• High school diploma or equivalent required;
  Bachelor’s degree preferred.
• At least 2 years of prior experience performing administrative duties.

$20.64 – $24.28 an hour, based on total relevant years of experience.

• Choice of HMO or PPO health insurance coverage options: full‑time employees contribute 1% of earnings for their own HMO coverage and up to 4% for eligible dependents.
• Dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care, dependent care and parking expenses.
• Free basic life and AD & D insurance coverage.
• Employee Assistance Program.
• Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave and three weeks of vacation for new full‑time employees in their first year.

The effective date for your benefits will be the first of the…