Administrative Assistant

Administrative Assistant

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries:
Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

Purpose of Position:

An Administrative Assistant at Catholic Charities:

• Answers telephone, relays messages and greets clients/public and provides general program information and referral.
• Schedules staff appointments.
• Maintains filing system of closed case files, consultation intakes and all subscription materials completely, accurately and timely.
• Maintains accurate and timely database entry system. Enter and updates data on client files. Retrieves statistical reports from database.
• Creates new client profiles, completes intake for new clients, and sends checklist emails
• Accepts service fees, issues receipts, and makes deposits according to established procedures.
• Handles unexpected client communications
• Works closely with CCD Receptionist to greet clients and potential clients
• Assists in providing document translation services
• Maintains office equipment, office supplies, and program accounting records
• Participates in legal services workshops
• Provides general administrative assistance to the Director and general services program attorneys
• Assists in recruitment and training of volunteers
• Orders and stores office supplies.
• Processes incoming and outgoing mail.
• Prepares professional letters, lists, memos and minutes.
• Maintains fax machine, copier and photography equipment.
• Provides copies of program materials, reports and professional articles.
• Prepares billings for payment and maintains program accounting records.
• Performs filings of legal documents to the Immigration Service and Immigration Court

Requirements

Qualifications:

• Bilingual in Spanish with written and verbal fluency required
• Proficiency in Microsoft Office programs and Excel required
• Strong interpersonal and written communication skills
• Strong attention to detail and ability to work independently
• Excellent time management and organizational skills
• Ability to work with frequent interruptions
• Ability to multitask in a fast-paced environment and work under competing deadlines
• Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member, independently with Agency staff, and with a diverse client base

Education and/or

Experience:

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

Compensation & Benefits:

Salary: $20-23 per/hour

Training:
We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes:
De-escalation & Safety;
Mental Health First Aid;
Substance Abuse & Mental Health;
Human Trafficking;
Trauma Informed Care; and many more.

Benefits:
In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Full Time (Monday-Friday)
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• Sabbatical Leave Program:
  Employees who have completed seven years of continuous…