PPC Clinic Assistant – GSA award AY

University of Denver - DU - Graduate School of Professional Psychology - GSPP

and the job listing Expires on July 30, 2026

• Check clients in and out to maintain accurate attendance records.
• Validate client parking following established protocols.
• Collect all required fees and copayments at the time of service.
• Manage room scheduling within the Titanium Scheduling system.
• Oversee all incoming PPC communications (phone and email).
• Providing administrative support with billing, scanning, filing, and copying.
• Assisting student clinicians with all questions and requests for supplies and testing/assessment materials.
• Providing additional support to specialty clinics as needed (CUB, STURM, TDRC, etc.), including their chart audits.
• Triage incoming questions from patients via phone and email; seek guidance from providers and clinical staff as appropriate. This includes daily monitoring and timely response to incoming messages in the electronic medical record system (Titanium) and the PPC inbox.
• Compliance with the GSPP Clinical Services Manual is required for all Clinic Assistants. Please refer to MyDU for the latest procedural updates and policy guidelines.
• Performing phone screens
  * for potential clients and providing referrals as necessary.
  • Completion of the phone screen task can be counted towards the clinical hours’ academic requirement.
• Full-time CAs are also assigned special projects such as terminations, waitlist management, and assistance with assessment-related tasks, among others.
• Additional duties may be agreed upon between you and your supervisor from time to time.

• Basic office and computer skills needed.
• Ability to treat everyone with respect, patience, and kindness.
• Ability to work collaboratively and independently, with little or no supervision.
• Ability to prioritize effectively and exhibit composure in a fast‑paced environment.
• Ability to solve problems and function as a resource to other members of the team.
• Demonstrated strong interpersonal, organizational, communication, and time management skills.
• Team player with a positive attitude who wants to be an ambassador for the mission, policies, and procedures of the PPC.
• Ability to handle confidential material and serve as a professional, courteous, and efficient point of contact for people communicating with the clinic.
• The applicant should be detail-oriented, flexible, and exhibit a willingness to handle all requests and questions with a helpful customer service approach.

• The student must be in and maintain good academic standing.
• This position is open to students in any graduate program at the Graduate School of Professional Psychology (GSPP).
  • Please note that applications are restricted to GSPP graduate students only; submissions from undergraduates or external applicants will not be reviewed.
• Our hiring process includes a review of academic program‑driven remediation processes if they pertain to competencies essential for the Clinic Assistant position. This helps us understand your full academic journey and ensure a strong fit for the role.

• This position is funded through a full‑time GSA award and requires a commitment of 20 hours per week.
• Compensation is $6,757/quarter for MA‑level students and $7,508/quarter for PsyD‑level students. Additionally, this position offers a 10‑credit tuition waiver per quarter.
• GSA Awards are granted one academic year at a time. The current award is available for the 26-27 academic year, which includes Fall, Winter, and Spring quarters.
• This is an on‑campus, in‑person position requiring a commitment of 20 hours per week.
• Clinic hours are 8:00 a.m. to 8:30 p.m. Monday‑Thursday, and 8:00 a.m. to 3:30 p.m. on Friday.
  • You will be asked about your available hours every quarter and scheduled accordingly.
• Once the schedule is assigned, you are expected to attend all shifts. If you cannot work your shift, you may be responsible for arranging a switch or coverage with another CA.
• Applicant must be available to work during breaks between quarters when the clinic is open and on various special projects as assigned.
• There is a mandatory quarterly meeting on one…