Administrative Assistant

Well Power envisions a community where every person's mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support.

Provide courteous and professional customer service to the people we serve, staff, and visitors. Provide front and back office clerical services including, but not limited to, maintaining schedules, answering phones, developing flyers and documents, producing reports, tracking data, room reservations, mail distribution, records maintenance, and general administrative support to teams at a site. Assist staff, managers, and/or other supervisors as assigned.

• $25.69/hr - $27.79/hr
• $1-$2.50/hr differential for secondary language or Spanish/ASL secondary language

• Create a positive experience for the people we serve and guests through professional conduct and customer service at the front desk.
• Ensure front desk and lobby are aesthetically pleasing, safe, and friendly for all guests.
• Receive and screen clinic telephone communications ensuring callers are directed to the appropriate destination in a timely fashion.
• Maintain positive interpersonal interactions with internal and external customers.
• Apply situational awareness and appropriate techniques to handle situations before they escalated.
• Maintain Outlook calendar, tasks, room reservations and meetings, and fulfill email requests as appropriate.
• Maintain each consumer's HIPAA rights, and other protections of confidentiality and privacy.
• Maintain records and files.
• Organize, compose, and produce letters, memoranda, reports, and other documents, ensuring grammar, spelling, and punctuation are correct.
• Maintain appropriate boundaries that avoid creating dual relationships.
• Replace toner and paper in equipment. Copy/scan/fax information as required.
• Sort and distribute incoming mail and prepare outgoing mail.
• Arrange transportation authorizations and the transportation for dependent clients.
• Attend meetings as assigned.
• Read, understand, and excel in procedures for maintaining consistent standards of the paper and electronic medical record (EMR), as outlined in the HISM manual and in the monthly eCET updates.
• Follow organizational and departmental procedures, rules and guidelines. Execute all benchmarks and deliverables assigned.
• Complete requisitions for needed office supplies and equipment. Coordinate basic office maintenance and janitorial needs.
• Maintain a trauma informed environment of wellbeing.
• Perform other duties as assigned.

• High School Diploma or equivalent; minimum of two years of Administrative Assistant, Customer Service, or Receptionist experience.
• Ability to type 60 wpm.
• Work experience at a health clinic or mental health organization preferred.
• Alternatively, Bachelor’s degree plus a minimum of 2 years working in mental health and the ability to type 60 wpm.

2929 W 10th Ave, Denver

100% onsite, Full Time Monday
- Friday 9am – 6pm.

• Ability to sit, stand, bend and reach, operate standard office equipment such as phone, computer, facsimile, copier/printer/scanner, and other business machines. Occasional lifting up to 50 lbs. Mostly office based. May require occasional evening or weekends.

• In-office 100% Monday
  - Friday 8am - 5pm.
• This position will only be responsible for the 3rd floor of the building.

• Verification of educational credentials and professional certifications.
• Minimum of 5 years Employment history review.
• Professional license validation (if applicable).
• Background check in compliance with applicable laws and regulations.

Well Power is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

You can find a comprehensive overview of our benefits at (Use the "Apply for this Job" box below).-choice