Mail and Retrieval Services Unit - Administrative Assistant II

Administrative Assistant – Mail & Retrieval Services, Driver Control Section

The Colorado Department of Revenue (CDOR) is seeking a detail‑oriented Administrative Assistant to support the Driver Control Section’s Mail & Retrieval Services work unit. The role involves data entry, document imaging, and customer service in the Denver office.

• Sort and prepare documents for imaging and data entry.
• Log processes into spreadsheets, databases, or electronic documents.
• Research record concerns using advisory data, internet, and other retrieval sources.
• Enter and correct driver records in databases and spreadsheets.
• Translate and clarify Colorado Motor Vehicle Statutes and department policies for customers.
• Scan documents.
• Maintain compliance with policy to ensure a safe and clean environment.

• Two (2) years of relevant experience in a general clerical role and/or cash handling.
• Proficiency in data entry, databases, spreadsheets, and office software (E‑Mail, Google Suite).
• Excellent verbal and written communication skills.
• Ability to work accurately with confidential information.

• Experience in a high‑volume data entry or mail center environment.
• Experience handling sensitive information.
• Prior experience with complex, high‑volume clerical support positions.

• Must be a current resident of Colorado.
• Must file all required Colorado Individual Income Tax (CIIT) returns.
• Must pass a background investigation and reference check.

On‑site in the Denver office, 2829 W Howard Pl, Denver, CO 80204.

The Colorado Department of Revenue is an equal‑opportunity employer and encourages applicants from all backgrounds to apply.