Central Services Technician I

• Facility
  * National Jewish Health
  - Main Campus
• Department Central Services
• Schedule
  - Shift
  - Hours Full Time
  - Day
  
  Shift: Monday
  - Friday

Provides departmental support for Central Service and maintains general office operations to meet the needs of Central Services. Serves as Central Service direct liaison to various internal and external customers.

• Delivers exemplary customer service as the first point of contact for the department regarding inventory supplies and other Central Services inquiries.
• Delivers and maintains par levels for general and clinical inventory items.
• Identifying inventory issues, shortages, counts, expirations, and working with management to update par levels.
• Answering, screening and routing phone calls, taking messages, and assisting incoming caller with inventory questions and directing them to the appropriate areas.
• Assists internal customers who come to Central Service with inventory supply requests.
• Assists with Scanning, Renaming, and Attaching documents in computer system.
• Responsible for Code Cart review on a monthly basis. Ensures all items are within expiration dates and notifies Central Service Manager when items are going to expire in order to reorder supplies in ample time.
• Assists Central Service Manager with various computer entries into People Soft and other systems as determined.

• Provides backup coverage for staff absences and vacancies; performs other duties as assigned.
• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Managing Work and Time / Project Management:Effectively managing one’s time and resources to ensure that work is completed efficiently. Effectively manages project(s) by appropriately focusing attention on the critical few priorities; effectively creates and executes against project timelines based on priorities, resource availability, and other project requirements (i.e., budget); effectively evaluates planned approaches, determines feasibility, and makes adjustments when needed.
• Peer Relationships: Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.

None

None

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear  visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes Net Learning by due date annually.
• Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
• Adheres to safe working practices and at all times…