Workplace Operations Manager

The Workplace Operations Manager is responsible for ensuring the smooth and efficient day-to-day operations of the office environment. This role oversees administrative functions, facilities management, vendor coordination, and employee support services. The Office Manager serves as a central point of contact for office-related needs, working cross-functionally to maintain a productive, organized, and welcoming workplace. This individual will collaborate with leadership, property management, and external partners to uphold operational standards and support company growth.

• Oversee daily office operations, ensuring a clean, organized, and fully functional work environment.
• Develop and implement office policies, procedures, and systems to improve operational efficiency.
• Manage office supplies, equipment inventory, and procurement processes.
• Coordinate office moves, space planning, and workspace configuration as needed.

• Serve as primary liaison with property management, building engineers, and maintenance teams.
• Oversee building access, security protocols, key management, and door hardware systems.
• Coordinate with MEP firms and contractors for building maintenance, repairs, and improvements.
• Ensure compliance with building rules, regulations, safety codes, and COI requirements.
• Source, evaluate, and manage relationships with office service vendors (cleaning, catering, IT, security, etc.).
• Negotiate contracts, service agreements, and pricing to ensure cost-effectiveness and quality.
• Monitor vendor performance, ensure SLA compliance, and resolve service issues promptly.
• Maintain a current directory of required and preferred vendors with contact information.

• Develop and manage the office operations budget, tracking expenses and identifying cost-saving opportunities.
• Process invoices, purchase orders, and expense reports related to office operations.
  
  Prepare monthly and quarterly budget reports for leadership review.

• Act as the first point of contact for employee office-related requests, questions, and concerns.
• Coordinate onboarding logistics for new hires including workspace setup, access badges, and equipment.
• Plan and organize office events, team-building activities, and company gatherings.
• Support health and safety initiatives, emergency preparedness, and workplace wellness programs.

• Maintain effective communication channels between departments regarding office operations and updates.
• Prepare and distribute internal communications, memos, and office announcements.
• Coordinate with executive leadership on administrative priorities and special projects.

• Proficiency with office management software and tools (e.g., Microsoft Office Suite, Google Workspace, project management platforms).
• Experience with facilities management systems, building access controls, and space planning tools.
• Strong organizational skills with meticulous attention to detail and ability to multitask.
• Budget management experience including expense tracking, forecasting, and vendor negotiations.
• Excellent written and verbal communication skills.

• Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
• Strong interpersonal skills with the ability to build relationships at all levels of the organization.
• Self-starter with excellent problem-solving abilities and a proactive, solutions-oriented mindset.
• Experience supervising administrative staff or office support teams.

• 3–5 years of progressive experience in office management, facilities coordination, or administrative operations, preferably within commercial real estate, property management, corporate services, or professional services environments.
• Familiarity with building codes, safety regulations, and workplace compliance standards.

• Ability to be on-site during core business hours with flexibility for occasional early morning, evening, or weekend needs.
• Ability to lift up to 40…