Executive Assistant

The Executive Assistant serves as a trusted partner to the Chief People Officer and Chief Financial Officer, providing strategic, administrative, and operational support. This role manages executive priorities, coordinates complex schedules and business activities, prepares professional communications and reports, and handles highly sensitive information with the utmost discretion. The Executive Assistant exercises independent judgment, initiative, and professionalism while fostering strong relationships with team members, customers, board members, community partners, and other key stakeholders.

Through exceptional organization, communication, and customer service, this position helps ensure the efficient and effective operation of the executive leadership team.

• Minimum of five years of progressively responsible administrative support experience, including demonstrated responsibility for coordinating and supporting office operations is required.
• High school diploma or equivalent is required. Associate degree in a relevant field from an accredited college or university, or an equivalent combination of education and relevant experience is preferred.
• Relevant professional training or certification in administrative support, executive administration, or project management is preferred.

• Comprehensive knowledge of executive support, office administration, and established administrative practices and procedures.
• Demonstrated ability to manage projects from initiation through completion, maintaining accuracy, tracking deliverables, and meeting established timelines.
• Ability to independently plan, prioritize, and organize a diverse workload; manage competing priorities and deadlines; and identify opportunities to improve administrative processes.
• Excellent verbal and written communication skills, with the ability to tailor messages appropriately for team members at all levels, board members, vendors, customers, and community leaders.
• Ability to respond with urgency, adapt quickly as priorities change, and exercise sound initiative and judgment when making decisions within the position’s authority.
• Ability to work effectively both independently and collaboratively, contributing to shared goals while requiring minimal supervision.
• Intermediate to advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams, including complex calendar and email management; working knowledge of database concepts and document-retention practices.
• Proficiency with videoconferencing platforms, including Zoom and Microsoft Teams, and the ability to coordinate and facilitate virtual meetings for others.
• Advanced ability to research and synthesize information and prepare accurate, professional presentations and reports tailored to executive and other targeted audiences.
• Demonstrated integrity and discretion in handling sensitive and confidential information while consistently maintaining professional standards.
• Exceptional customer service and relationship‑management skills, supported by emotional intelligence, tact, and diplomacy when working with diverse internal and external stakeholders.
• Strong business acumen and the ability to understand organizational priorities, anticipate executive needs, and apply context when supporting key responsibilities.

• Serve as the primary point of contact for internal and external stakeholders regarding matters involving the assigned ELT members. Oversee day-to-day executive activities, resolve complex issues and competing priorities with diplomacy, and elevate matters when appropriate.
• Proactively and independently coordinate a broad range of administrative responsibilities, including managing complex…