Business Office & Reception Coordinator

Business Office & Reception Coordinator

FLSA Status:
Full Time - non-exempt

Reports to:

Center Director

Schedule:

M/-F 8:30am-5pm Supervises:
Hospitality Aide/Receptionist

Rate of Pay: $26.00-$29.00 hourly

Closing Date: 9/13/2026

Benefits:
Standard;
Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of.0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b) plan)

Position Summary

• The Business Office & Reception Coordinator serves as the administrative hub of Denver Red Shield, overseeing the daily operations of the business office while providing exceptional administrative support to the Corps Officers and Center Director. This position manages office operations, banking, financial documentation, Corps records, The Salvation Army Mission Manager (TSAMM) data entry, statistical reporting, scheduling, and administrative systems that support the mission of The Salvation Army.
• During the current phase of organizational growth, this position will also serve as the primary receptionist and first point of contact for all visitors, volunteers, donors, vendors, and community members. The Business Office & Reception Coordinator will create a warm, professional, and Christ-centered first impression while managing front desk operations, answering phones, greeting guests, and directing inquiries. As Denver Red Shield continues to grow, these reception responsibilities may transition to a dedicated front desk position, allowing this role to focus more fully on business office administration and organizational operations.

This position is expected to maintain a high level of professionalism, hospitality, organization, and customer service while ensuring the administrative functions of the Corps and Community Center operate efficiently and effectively in support of ministry.

Duties and Responsibilities

• Welcome and assist visitors, volunteers, donors, neighbors, vendors, and community members, ensuring proper sign-in procedures and a warm, professional, Christ-centered first impression.
• Serve as the primary receptionist by answering, screening, and routing incoming phone calls, responding to general inquiries, making outgoing calls as requested, and directing guests to the appropriate staff member or resource.
• Manage the daily operation of the front office and reception area by maintaining a clean, organized, and welcoming environment, ensuring shared spaces, information boards, brochures, and displays remain current and presentable.
• Coordinate incoming and outgoing mail, packages, deliveries, office supplies, and administrative inventory while maintaining organized electronic and physical filing systems.
• Manage organizational calendars, meeting schedules, facility reservations and rentals, and provide administrative support to the Corps Officers and Center Director, including preparing correspondence, reports, agendas, presentations, and meeting materials.
• Prepare and deposit bank deposits, process payments, donations, registrations, receipts, purchasing documentation, and other approved financial transactions in accordance with Salvation Army policies.
• Maintain accurate records within The Salvation Army Mission Manager (TSAMM) and other approved systems by entering Corps membership, volunteer, program, and ministry information while compiling required weekly, monthly, quarterly, and annual statistics and reports.
• Maintain confidential personnel, donor, volunteer, client, and financial records while supporting onboarding and administrative functions for employees and volunteers.
• Support the onboarding process for new staff and volunteers by collecting, processing, and maintaining all required onboarding documentation.
• Open and secure the building as assigned, coordinate vendor access, and assist with the overall organization and efficient operation of the office.
• Encourage youth and adults to participate in Corps ministries,…