Administrative Assistant III

Physical Job Location

4120 S. Julian Way, Denver, Colorado 80236

The Colorado Department of Human Services (CDHS) Division of Youth Services (DYS) provides for the care and supervision of youth committed by the District Court to the custody of CDHS. DYS operates 12 secure youth centers that serve youth between the ages of 10-21 who are pre-adjudicated or committed.

The Central Region Office provides case management and juvenile parole services to youth committed to the DYS. This includes planning and oversight for youth in residential placement, facilitation of multidisciplinary teams, the development of transition plans and parole plans, and the active monitoring of juvenile parolees in the community. The Central Region Office is charged with ensuring the safety and security of each youth, staff, and the community according to Colorado law.

The Central Region Office is responsible for resource development and management to facilitate service provision and includes but is not limited to personnel, and contract programs, throughout 11 counties and 5 judicial districts.

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You are required to work at your assigned work location during your scheduled work times.

This position independently administers specialized administrative and operational functions for the DYS Central Region Office. The position supports Client Managers, Client Manager Supervisors, Program Managers, contracted providers, youth, legal guardians, victims, and other stakeholders throughout the continuum of care—from new commitment and placement through discharge from the division’s custody. The position performs advanced administrative support functions in a high-accountability environment. The position routinely handles confidential and sensitive information;

enters, maintains, and verifies information in official government and court-related systems; reviews records and documentation for accuracy and completeness; manages competing deadlines; and performs work in which errors may have significant operational consequences. The position also is responsible for coordinating time-sensitive notifications, hearings, reports, and benefit-related processes; administering office, facility, and fleet operations; and developing and maintaining administrative procedures, forms, tracking systems, and recordkeeping processes used by the work unit.

The position independently interprets and applies established laws, rules, policies, and procedures; identifies discrepancies, missing information, and processing errors; determines appropriate administrative action within established parameters; and coordinates resolution with responsible staff and stakeholders.

Support and assist Client Managers and Client Manager Supervisors in a variety of ways throughout the complete continuum of care from the time of new commitment caseload assignments through completion of parole. Works independently to ensure all juvenile confidentiality, Personal Identifiable Information, and Protected Health Information documents, records, and data received and observed are restricted, protected, and safeguarded as required by laws, rules, policies, and procedures.

Support and assist Client Managers and Client Manager Supervisors in various ways, including receiving and entering information into the Colorado TRAILS database, filing of records and shredding, maintaining electronic records as needed, and responding to requests for assistance. Responsible for Client Manager case management tasks to include by not limited to, managing juvenile warrant checks at various intervals, obtaining restitution and community…