Analyst, GTM Management Denver

At Fare Harbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, Fare Harbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries— we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

Fare Harbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why Fare Harbor?

Founding Fare Harbor required unwavering passion. Turning a start‑up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

The Revenue Operations team works cross‑functionally to bring excellence to the way Fare Harbor’s client‑facing teams operate. As an Analyst, GTM Incentive Management, you will support the design, administration, and optimization of our global sales incentive programs while delivering data‑driven insights that improve sales performance.

In this role, you will help manage our global commissions process and incentive compensation systems, working closely with Sales leadership, Finance, Business Intelligence, and Operations teams to ensure programs are executed accurately and efficiently. You will also analyze sales performance data to identify trends, evaluate the effectiveness of incentive programs, and support strategic decisions that drive revenue growth.

Your work will contribute to the development of scalable incentive structures and operational improvements that enable Fare Harbor’s client‑facing teams to perform at their best.

• Incentive Management
• Support the administration and operationalization of Fare Harbor’s global commissions process and ICM system (SPIFF)
• Automate repetitive tasks in the commissions process
• Assist with periodic accuracy tracking
• Ensure incentive payouts are calculated accurately and delivered on time in partnership with cross‑functional teams
• Assist in designing and implementing incentive compensation programs aligned with business objectives
• Monitor incentive program performance and provide analysis and recommendations for improvement
• Maintain documentation for commission plans, processes, and system configurations
• Performance Analysis
• Conduct analysis of commercial performance data to identify trends and opportunities for incentive programs
• Develop dashboards and reports in collaboration with Business Intelligence and commercial leadership
• Support leadership with data‑driven insights to inform decision‑making related to commercial strategy and productivity
• Systems and Operations
• Help maintain and optimize operational systems
• Serve as a configuration owner for key systems as needed
• Troubleshoot system or data issues related to incentive calculations and sales reporting
• Ensure operational documentation is current and accessible
• Support vendor relationships and system improvements as needed
• Contribute to cross‑functional projects across the GTM/Client Operations team
• Assist with ad‑hoc projects across the Revenue Operations organization

• 4+ years of experience in sales incentive compensation, revenue operations, or related analytical roles
• Foundational understanding of SQL
• Experience analyzing commercial performance data and generating actionable insights
• Expertise with incentive compensation management systems (SPIFF preferred)
• Experience working with…