Business Continuity Specialist, Senior

Position Overview

As a Senior Business Continuity Specialist in PNC’s Enterprise Event Management organization, you will be based in one of the following locations:

• Pittsburgh, PA
• Strongsville, OH
• Dallas, TX
• Denver, CO
• Birmingham, AL
• Phoenix, AZ

Required schedule: 12:00 PM ET – 9:00 PM ET.

• Individual contributor responsible for quality monitoring and preparation of comprehensive assessments related to day‑to‑day incidents or large‑scale planned or unplanned events.
• Assess all hazards presenting risk and prepare to execute response plans; coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property, and customer experience.
• Coordinate and execute the response needed for 24×7 support in collaboration with other teams.
• Work with the leadership and team members of Enterprise Event Management and all response teams to advance the program and execute plans, while monitoring and tracking annual program activities for compliance with internal and regulatory requirements.
• Serve as a point of contact responsible for leading the coordination of resources aligned to the designated response plans for a large business segment or group.
• Ensure adherence to the organization’s Business Resiliency and/or Business Continuity program, including the standard lifecycle of an event.
• Ensure quality execution of the lifecycle at all levels of an incident or event, covering crisis management, emergency management, contingency planning, and disaster preparedness planning and testing.
• Participate in lifecycle planning, including business impact analysis, risk assessment, recovery planning, and recovery testing.
• Ensure compliance of all program aspects supported by the Enterprise Event Management team.
• Partner proactively with key leaders on business continuity issues.
• Provide insight on the selection of operating strategies for business continuation within a recovery time objective.
• Lead business recovery, crisis management, emergency management, contingency planning, and disaster‑preparedness planning.
• Support and provide expertise during live events.
• Maintain business continuity lifecycle planning and business impact analysis; identify and quantify potential impacts of various disruptions and disaster scenarios.
• Participate in the preparation of reporting for the LOB committee/executive on compliance of business continuity processes, readiness, events, and exercise results; may partner with audit and government regulators.
• Lead development and enhancement of information on continuity processes, standards, and initiatives.
• Provide support for development and delivery of training on business continuity.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role.

• 3+ years of relevant or direct industry experience.
• Experience in business continuity, disaster recovery, crisis management, emergency management, and contingency planning.
• Strong analytical, decision‑making, and critical‑thinking skills.
• Effective communication skills.
• Flexibility and adaptability.
• Industry knowledge and tactical/strategic planning abilities.

• Auditing operations
• Competitive advantages
• Crisis management
• Disaster recovery planning
• Process design
• Regulatory compliance

• Bachelor’s degree (or comparable combination of education, job‑specific certification(s), and experience).
• No specific certification or license required, though certifications may be desired.

Base salary: $82,500.00 – $, commensurate with location, market data, experience, and education. The role is incentive eligible.

• Medical/prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match, pension, and stock purchase plans
• Dependent care reimbursement account
• Backup child/elder care; adoption, surrogacy, and doula reimbursement
• Educational assistance (select fully paid programs)
• Robust wellness program with financial incentives
• Paid time off: maternity/parental leave; up to 11 paid holidays; 9 occasional absence days; 15–25 vacation days (depending on career level)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and, for registered roles, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 and/or the Financial Industry Regulatory Authority, which prohibit the hiring of individuals with certain criminal history.