Account Representative

Summary

The Account Representative will primarily support and manage carbon products trading activities and will report directly to the Department General Manager and/or Account Manager. This role is responsible for maintaining and expanding existing business, strengthening client and supplier relationships, and contributing to strategic growth initiatives across North America.

• Manage the existing import business of cathode blocks to Aluminum smelters in North America.
• Manage the existing import business of graphite electrode and related carbon material to Steel mills in North America.
• Build and maintain strong relationships with clients and suppliers through regular communication and both virtual and in-person engagement.
• Coordinate and support site visits, including facilitating visits between client and supplier facilities.
• Analyze global steel and aluminum markets to identify trends, competitive dynamics, and new business opportunities.
• Support strategic planning and business development efforts, including identifying opportunities for market expansion.
• Manage daily operational processes, including credit applications, insurance claims, budget planning and track financial performance, including preparation of reports.
• Represent the company at industry events, conferences, and networking opportunities.
• Perform additional responsibilities and special projects as needed.

• Full‑Time.
• Hybrid work style:
  Minimum 2 days per week on‑site (prolonged periods of desk work required).
• Business Travel:
  Domestic travel approximately twice per month; international travel approximately twice per year.

$81K - 98K

• Excellent verbal and written communication skills.
• Excellent sales and customer service skills with proven negotiation skills.
• Excellent communication ability with internal colleagues.
• Excellent organization skills and attention to detail.
• Strong analytical and problem‑solving skills.
• Ability to create, implement and monitor budgets.
• Proficient with Microsoft Office related software.

• Knowledge of Aluminum Smelting Operation.
• Knowledge of Steel EAF operation.
• Bilingual Japanese skills.