Manager of Workplace ; Americas

Manager Of Workplace Experience (USA)

Pax8 is hiring a Manager of Workplace Experience in the USA to lead an exceptional, high-touch onsite workplace environment that helps people do their best work—every day. This is a rare chance to shape how it feels to work at Pax8—in our HQ and across Americas offices—by building a consistent, welcoming, high-performing workplace experience. You'll lead a small, hands-on team, own key vendor partnerships, and elevate the employee + guest experience end-to-end.

And as Pax8 accelerates its AI-powered marketplace journey, you'll help modernize the workplace with smarter systems, data-led decisions, and continuous improvements that scale.

Pax8 is a fast-growing, people-first technology marketplace where culture is genuinely personal. If you're energized by ownership, community-building, and making the "how we work" experience better every week, you'll thrive here.

You'll bring together experience, operations, and safety to deliver a workplace that runs smoothly and feels outstanding.

• Create a workplace people love:
  Build community through thoughtful onsite experiences, consistent touchpoints, and a welcoming atmosphere for employees, customers, and visitors.
• Run office operations with precision:
  Oversee day-to-day office functionality, supplies, space readiness, vendor performance, and maintenance routines to keep everything working as it should.
• Own facilities and service partners:
  Manage relationships with key vendors, track service quality, and ensure timely resolution of issues—without losing the human touch.
• Lead improvements and projects:
  Identify pain points, streamline workflows, implement smarter tools/systems, and use data to improve the workplace experience over time.
• Coach and develop your team:
  Set clear expectations, remove blockers, build capability, and create a team culture that reflects Pax8 at its best.
• Champion safety and compliance:
  Maintain clear documentation, support audits and readiness, and help ensure a safe, secure, well-run environment.

You'll be the person who ensures our Denver HQ feels consistent, intentional, and high-performing—supporting productivity, engagement, and trust. Your work will help teams collaborate better, welcome guests confidently, and keep the workplace safe, efficient, and energizing as Pax8 continues to grow.

What we're looking for:

We know no one ticks every box—apply if this excites you and you bring most of the following:

• Proven experience leading workplace experience, office operations, facilities, or hospitality-style environments in a fast-moving organization.
• Demonstrated ability to run onsite operations with strong structure—prioritization, planning, vendor management, and service delivery.
• Considerable skill partnering across teams and influencing stakeholders with clarity, warmth, and accountability.
• Comfort using tools, systems, and data to improve workflows, measure service quality, and drive continuous improvement.
• A leadership style that is hands-on, calm under pressure, and people-first—you create clarity and raise the bar without creating friction.
• Ability to move throughout the office regularly and handle occasional physical tasks, including lifting and moving items up to 35–50 lbs.
• Flexibility for occasional travel to other Americas offices as needed.

At Pax8, we care deeply about building genuine, trust-based relationships—starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring.

If you're applying as your authentic self, you have nothing to worry about—we're excited to meet you. We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritizing applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions…