Operations Manager - Switchgear Repair

Switchgear Repair Operations Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a senior leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization. We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences.

Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy. At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities & Expectations:
We are looking for a skilled and dedicated Switchgear Repair Operations Manager to operate and manage the switch gear testing and repair segment for the IPS Denver Kingston Street Power Management Center of Excellence. As an IPS Switchgear Repair Operations Manager you will work with your team to demonstrate strong repair skills and commitment for providing an Unmatched Customer Experience. Inspect, test, and maintain low, medium, and high voltage electrical power distribution equipment through both in shop and onsite repair & maintenance Partner with sales team to draft quote proposals for future work.

Conduct onsite pre-bid job walks as needed Occasionally act as a working Lead Provide technical guidance to the team and customers Draft and finalize inspection and maintenance reports for customers in conjunction with the technicians Direct the hourly workers to work safely and actively participate in all site-specific safety audits, incident reports, training, Job Hazard Analysis, LOTOs, housekeeping, and inspection activities Enforce accountability at all levels with consistent record keeping, training, and one-on-one cadence meetings with each employee Encourage, support, and enable the switch gear segment through servant leadership while listening to and taking input from the skilled workforce and fostering teamwork – building a OneIPS culture between Management and Union hourly employees Be an effective communicator to keep the team focused on the customer and continuous improvement in the processes, skills and team performance that differentiates IPS from the competition Plan, direct, and coordinate hourly labor requirements on the shop floor to support the incoming tear downs, inspections, production repair jobs and field service jobs Participate in day-to-day management and own the labor component to participate in planning the labor to support the production schedule taking into consideration overtime rush jobs and vacation schedules Develop and evaluate project specific work plans and customer communication reporting requirements Assist with customer job inspection visits to ensure work is being safely performed to schedule and specification Lead the continuing development of the Quality Program by adding support and development of documentation, work instructions and process standards where needed and improving existing processes Lead the effort to improve Key Customer Facing Metrics: (Quality, Time to Quote, Approval to Ship and Ship to Invoice) as well as Key IPS Metrics: (Safety, Margin Performance vs.

Work Plans, Labor Utilization, Direct and Indirect Costs) Partner with the Customer Service Team to keep business ERP system up to date: developing work plans, opening jobs, identifying materials to be sourced, and preparing billing

Qualifications and

Competencies:

Minimum of six years of low, medium, and high voltage switch gear testing, repair, and quoting Have experience with health and safety programs including lock-out-tag-out (LOTO) Ability to read, interpret, and identify LOTO points from one-line diagrams Three years' experience of leading a team of repair technicians preferred Two or more years' experience working with low and medium voltage pad mount transformers – testing, oil sampling, and component change out…