Operations Coordinator

Responsibilities

• Lead the end-to-end pre-staffing and staffing request process, including gathering key inputs from stakeholders.
• Ensure the reliability of project forecasts, proactively identify potential overload or underload situations.
• Monitor project profitability and productivity, analyze project health indicators, and identify areas for improvement.
• Coordinate consultants and project managers to ensure timely and accurate project monitoring and operations reporting.
• Ensure strong alignment between Operations, Talent, and team leads to support coherent workforce and business planning.

• 4+ years of experience handling operations activities, ideally in a consulting company.
• Successful track record of managing projects and change, ideally in both corporations and consultancy.
• Passion for problem solving and amplifying performance and productivity.
• Empathetic and intuitive, easily connect with stakeholders and colleagues, curious.
• Natural sense for organization and time management; keen eye for detail and accuracy.
• Comfortable with digital tools and know how to build meaningful slides; knowledge of ERP platforms is a plus.
• Flexible, happy to adapt, and support the evolution of teammates and branch.
• Fluent in English.

• project management
• operations management
• forecasting
• data analysis
• performance improvement
• productivity analysis
• change management
• stakeholder management
• time management
• attention to detail

• problem solving
• empathy
• intuitive communication
• curiosity
• organizational skills
• flexibility
• adaptability
• team support
• relationship building
• collaboration