Senior Product Manager

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. It inspires our culture and fuels everything we build.

Ping’s intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want—without friction and without fear. Our core values celebrate individuality and ensure every identity is respected.

We’re headquartered in Denver, Colorado, and serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100.

We’re hiring a Product Manager to drive exciting features for Access Management, a key product solution focused on the future of Identity and Access Management. You’ll help shape how people and AI agents securely access resources.

• Maintain and own the multi‑quarter product roadmap, backlog, and quarterly feature delivery, and influence and implement the Access Management product strategy for Ping Advanced Identity Cloud (dedicated‑tenant SaaS) and Ping Access Management (on‑premises software).
• Leverage AI tools to improve efficiency and effectiveness across product management workflows, including research, analysis, documentation, prioritization, and cross‑functional communication.
• Gather market, customer, prospect, and partner input to understand scenarios and technical requirements, uncover pain points and unmet needs, and act as a technical expert on customer use cases.
• Provide detailed input into product planning and prioritization of features for communication to engineering.
• Develop technical requirements and collaborate closely with engineering, design, marketing, and sales to build, launch, and refine high‑quality features that meet customer and market needs.
• Perform market analysis, identifying industry trends, strategic needs, and competitive pressures to inform product direction.
• Become a subject‑matter expert on Access Management and the PingAM product, helping to grow the product.

• Experience in cloud computing in a product management or engineering role.
• Knowledge of identity and access management, authorization, identity use cases, standards, and technology.
• Champion for customers, providing a strong voice into the organization and engineering to shape the roadmap.
• Definitive ability to define product strategy and translate it into a roadmap that balances customer needs, market opportunity, and technical investment.
• Proven ability to lead high‑priority customer escalations, align engineering, support, and GTM stakeholders, and turn urgent issues into clear decisions, accountable action plans, and durable product improvements.
• Deep knowledge of modern access management, including authentication, authorization, SSO, federation, policy enforcement, and risk‑based access controls.
• Credibility engaging customers, analysts, executives, and technical practitioners in discussing product capabilities and market relevance to end‑users.
• Ability to gather and prioritize market data to maintain a product roadmap.
• Able to synthesize technical information into crisp recommendations and present and defend them to a variety of audiences.
• Strong project/program management leadership including scope, schedule, budget, quality, and communications.
• Able to build effective relationships, influence, and collaborate internally and externally at all organizational levels.
• Proven strength solving technical problems by driving cross‑team collaboration, ownership, and accountability.
• High agency and extreme ownership: consistently taking initiative, driving progress without waiting for direction, and assuming accountability for outcomes.
• Process‑focused mindset: bringing clarity and consistency to how work gets done and establishing repeatable processes that align teams and ensure predictable delivery.

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.