Senior Product Manager, Financial Visibility & Reconciliation

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Senior Product Manager to join our ever evolving Payrix Product team and help shape the future of global commerce.

This role will help to define product strategy and drive key product decisions for financial visibility and reconciliation experiences across the Global Payments for Platforms business.

What You'll Own

This role will begin with a focus on Payrix, our payment facilitation platform, and expand over time to support broader initiatives across the Global Payments for Platforms portfolio. You will work directly with software platforms, finance teams, operations teams, and internal stakeholders to understand how customers manage financial operations and operationalize financial data. You will translate those insights into scalable product capabilities, reporting experiences, APIs, data-access solutions, and enablement programs that help customers operate financial services with confidence.

This is a highly visible role that sits at the intersection of payments, financial operations, customer experience, reporting, data accessibility, and product strategy. Success requires strong customer empathy, strategic thinking, cross-functional leadership, and a willingness to make decisions in complex environments with competing stakeholder needs.

You will have significant ownership in shaping how software platforms access, understand, and operationalize financial data across our ecosystem while helping define the future of financial visibility across Global Payments for Platforms.

Customer Discovery & Market Understanding

• Develop a deep understanding of how software platforms manage financial operations across payments, settlements, funding, fees, revenue sharing, and reconciliation.

• Engage directly with software platform executives, finance teams, operations teams, controllers, analysts, and data teams to understand workflows, objectives, and priorities.

• Identify common jobs-to-be-done across software platforms and translate those insights into product strategy and investment priorities.

• Serve as the voice of the customer for financial visibility, reconciliation, reporting, and data-access experiences.

• Build strong relationships with key customers and use those relationships to inform product direction and decision-making.

• Develop a deep understanding of how different software platforms approach financial operations and reconciliation, recognizing that no two platforms operate exactly the same way.

Financial Visibility Strategy

• Define and evolve the product strategy for financial visibility and reconciliation experiences across Global Payments for Platforms.

• Drive decisions on where the organization should invest to improve transparency, operational efficiency, and customer self-service.

• Partner with stakeholders across Product, Finance, Operations, Support, Implementations, and Engineering to identify and prioritize opportunities.

• Balance customer needs, platform scalability, commercial priorities, and technical realities when making product recommendations.

• Help establish a long-term vision for how software platforms access, understand, and operationalize financial data.

• Define strategic priorities and influence roadmap decisions across multiple product teams and platform capabilities.

Reconciliation Experiences & Enablement

• Define experiences that help customers understand and operationalize financial activity across payments, settlements, payouts, fees, chargebacks, reserves, and revenue-sharing programs.

• Lead development of customer-facing playbooks, workflows, documentation, and enablement assets.

• Make decisions regarding standardization of reconciliation workflows, reporting experiences, documentation, and self-service capabilities.

• Evaluate competing customer requests and determine scalable solutions that can serve multiple platform segments.

• Drive initiatives that improve customer understanding and reduce reliance on manual processes.

• Partner with customer-facing teams to ensure software platforms can successfully adopt and utilize financial visibility capabilities.

Reporting, APIs &…