Operations Deployment, Sr Analyst

Overview

The Senior Analyst is a member of IKC’s Operations Deployment team, responsible for supporting enterprise roadmap planning, deployment governance, launch readiness and execution visibility across IKC initiatives. This team partners closely with strategy, operations, training, and clinical leaders to ensure initiatives are prioritized, sequenced, and deployed with consistency and operational readiness. This role may also support select Clinical Transformation priorities where strong structure, synthesis and follow-through are needed.

This role will support the full strategic planning operating model, including roadmap planning, governance support, training and communication readiness, workflow alignment, and cross-functional issue resolution. The Senior Analyst will help create visibility into workflow maturity, open risks, dependencies, decisions, and follow-through needs as IKC initiatives move through planning, deployment, stabilization, and run state. Over time, this teammate should be able to independently own defined work streams, shape recommendations, and grow into broader operating leadership.

• Support roadmap planning, governance, and execution work for IKC ATC priorities across care teammate, leader, and clinical program initiatives

• Own defined work streams and problem-solving lanes under the direction of the Sr. Manager with increasing independence as capability develops. Includes independently managing ATC deliverables and operating tools, including roadmap views, readiness trackers, decision and action logs, and recurring governance materials, with coaching on more complex or ambiguous issues.

• Build and maintain core execution tools, including intake forms, initiative details, decision logs, readiness summaries, and roadmap views

• Develop and maintain audience-specific roadmap views that provide strategic, operational, and training stakeholders with clear visibility into initiative timing, dependencies, and readiness.

• Partner with stakeholders to identify tradeoffs, dependencies, and recommendations that inform leadership decision-making.

• Develop leadership-ready communications, presentations, and reporting that support governance discussions, roadmap reviews, and deployment decisions.

• Track follow-through on open items and proactively surface areas where work is stalled, unclear, misaligned, or at risk

• Support adjacent priorities across the broader IKC and Clinical Transformation portfolio as needed, including reporting, governance, execution support, and other cross-functional operating work

• Over time, take increasing ownership of end-to-end work streams and develop recommendations for leaders across the portfolio

• Bachelor’s degree required

• 2–5 years of experience in healthcare, consulting, operations, program management, analytics, or a related field

• Strong analytical, problem-solving, and synthesis skills

• Experience supporting or owning cross-functional projects in a fast-paced environment

• Strong written communication and presentation skills

• Demonstrated ability to manage ambiguity, organize complex work, and drive follow-through

• Healthcare experience preferred, especially in value-based care, population health, care management, clinical operations, training and enablement, large-scale deployment, or chronic disease programs

• Experience with workflow mapping, project tracking, reporting, roadmap management, or performance analysis preferred

• Strong ownership mindset

• Able to define the problem and approach within a workstream, not just execute assigned tasks

• Able to connect tactical execution activities to broader business objectives and strategic priorities

• Comfortable influencing without direct authority across diverse stakeholder groups

• Ability to work with ambiguity

• Highly organized and reliable

• Strong follow-through and attention to detail

• Able to synthesize information clearly and concisely

• Comfortable working across multiple work streams at once

• Good judgment on when to escalate versus solve directly

• Practical, collaborative, and low-ego working style

• Strong Excel and PowerPoint skills

This role is designed…