Manager of Patient Activities and Volunteers

Manager of Patient Activities and Volunteers

The Manager of Patient Activities and Volunteers oversees patient engagement, activities, and volunteer services for the Stout Street Recuperative Care Center (SSRCC). This role develops and coordinates programs, classes, and activities that support patients’ physical, social, and emotional well‑being during their stay while fostering a welcoming, engaging, and inclusive community environment. The position recruits, trains, schedules, and supports volunteers and cultivates partnerships with community organizations to expand programming and resources, working closely with interdisciplinary staff to promote meaningful patient engagement and ensure activities and volunteer services align with the organization’s mission and patient care goals.

Work Location: 2175 California St., Denver, CO 80205

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.

• Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same‑and opposite‑sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem‑solving resource available to you and your household members.
• Dollar‐for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

• Develops, coordinates, and evaluates patient activities, classes, and programs that support physical, social, and emotional well‑being and promote meaningful engagement during patients’ stay.
• Recruits, trains, schedules, supervises, and recognizes volunteers who support patient activities and other services within the Stout Street Recuperative Care Center.
• Assesses patient interests and incorporates patient feedback to develop activities and programming that foster connection, independence, and overall well‑being.
• Cultivates partnerships with community organizations, businesses, and service providers to expand programming, activities, and resources available to patients.
• Collaborates with interdisciplinary staff to coordinate patient activities and volunteer services that support patient care goals and foster a welcoming, engaging community environment.
• Oversees the day‑to‑day operations of patient activities and volunteer services, ensuring effective scheduling, documentation, and program coordination.
• Manages departmental budget, data, records, and related documentation, ensuring resources are used effectively and within approved budget parameters.
• Ensures timely & accurate use of all company systems as required while maintaining complete up‑to‑date records and any future upgrades as directed.
• Performs other job duties as assigned.

• Able to create structure, systems, and documentation with minimal supervision.
• Able to provide consistent high‑quality customer service; effective interpersonal/assertive communication skills demonstrating a high degree of emotional intelligence.
• Demonstrated precision, accuracy, and strong attention to detail.
• Must be able to manage multiple projects in a dynamic environment with respective stakeholders including finalizing applications to meet submission deadlines.
• Proficiency in using Microsoft Office applications and volunteer software/platforms or fundraising databases/customer moves management applications, preferably Blackbaud’s Raiser’s Edge.
• Must be able to remain calm, think clearly, and apply sound judgement in high‑pressure situations.
• Must be able to communicate information clearly and effectively through multiple mediums to diverse audiences.

• Minim…