Program Compliance Officer I

Program Compliance Officer I

Denver, Colorado

This position is responsible for evaluating the operations of multifamily housing developments to determine compliance with the Low-Income Housing Tax Credit (federal and state), Federal Housing Administration (FHA)-insured and uninsured mortgage programs, taxable and tax-exempt financing, and other affordable housing programs and loan requirements. Provide compliance training to customers. Additionally, this person will perform other specialized duties and special projects assigned by the Manager of Multifamily Program Compliance.

This position reports to the Manager of Multifamily Program Compliance.

• Analytical & Problem-Solving
• Compliance & Regulatory Knowledge
• Written & Verbal Communication
• Customer Service & Relationship Management
• Training & Presentation Skills
• Organization, Accountability & Decision-Making

• Conduct on-site and/or remote LIHTC and Loan Program reviews, initial inspections, and technical reviews of management practices to determine compliance with applicable requirements.
• Write and submit management and loan review reports following program procedures.
• Review and analyze occupancy data submitted and owner certifications for properties to determine compliance and take appropriate action as necessary.
• Monitor the performance of loans, tax credit properties, and annual submissions and oversee related activities such as reserve withdrawals.
• Identify and monitor potentially troubled loans and properties, including taking action as defined in policies and procedures to address non-compliance.
• Respond to inquiries and calls received from owners, agents, and tenants related to LIHTC program compliance.
• Develop training programs to meet the needs of owners and agents to address compliance challenges and program changes in conjunction with Chfareach or directly with CHFA's customers.
• Train customers in compliance training sessions throughout the year, including representation at conferences/workshops.
• Conduct billing for Post Year 15 properties and collection of other program fees from owners and agents following program guidance.
• Report noncompliance to appropriate government agencies as needed.
• Complete other assignments as directed by the Manager of Program Compliance
• Attend conferences and trainings to stay current on federal program regulations and trends
• Assist with updates to policies, procedures, forms, and manuals, as warranted.
• Participate and contribute to all activities and/or projects that directly support CHFA in fulfilling its mission and achieving its vision through dedication to the community in which CHFA serves operational excellence, and fiscal responsibility.
• Solid understanding of laws and regulations to ensure proper compliance and oversight of business processes.
• Other duties as assigned.

Must possess:

• Strong interpersonal and organizational skills
• Ability to analyze and review tenant occupancy data and reports.
• Ability to write clear, concise letters and reports; as well as communicate effectively, both orally and in writing, with owners, managers, residents, and co-workers
• The ability to make effective presentations to groups clearly and concisely
• Capable of managing a large workload with regular deadlines and time pressures
• Strong and ethical decision-making skills
• Ability to communicate, both orally and in writing, in an effective and diplomatic manner
• Strong customer service skills
• Effective leadership skills

Abilities that reflect our values:

• Ability to continuously improve and develop knowledge and skills, while adapting quickly to changing circumstances and processes
• Ability to work towards inclusion in all activities, and decisions through the solicitation and appreciation of diverse perspectives
• Ability to exercise personal accountability in all activities and decisions
• Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved as necessary
• Ability to operate with a sense of integrity
• Ability to have fun with a demonstrated sense of humor
• Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds

• Two years of previous work experience in affordable housing, knowledge of LIHTC compliance, commercial real estate, multifamily housing management, or a related field, or a bachelor's degree in Real Estate Management, Business Administration, or a related field is highly desirable.
• General understanding of equal housing opportunity requirements, property management practices, minimum property standards, affordable housing programs, and ownership/management issues is highly desirable; must possess a valid Colorado driver's license.

Telephone, personal computer, Smartphone, photocopier

The employee in this position will perform the essential functions of the position in a hybrid environment that requires sitting for extended periods at a desk.…