Senior Manager - Loyalty & Co-Brand

Why Work for Frontier Airlines

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline – it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast‑growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

Low Fares Done Right is our mission and we strive to bring it to life every day. Our “Done Right” promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business.

We must also innovate and be pioneers – we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down‑to‑earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a “Dress for your Day” business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long‑term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non‑profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Frontier Airlines is a leading ultra‑low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel‑efficient, all‑Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight‑saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.*

This position is responsible for managing Frontier loyalty products – the co‑branded credit card program, Discount Den paid membership program, FRONTIER Miles and other loyalty partnerships. You will lead a team responsible for executing strategic development and marketing/promotion plans to increase supplemental revenue across all loyalty and commission‑based programs. You will integrate loyalty marketing messages with other Frontier Airlines brand communications and take full advantage of all opportunities to promote and market the various loyalty and ancillary products offered.

This role will develop and facilitate communications, marketing and reporting across all channels. This position will have managerial responsibility over multiple resources dedicated to the development, operation and promotion of Frontier’s loyalty and partnership programs. Additionally, this position will serve as the day‑to‑day contact with the card issuing bank and other partners.

• Manage Frontier’s tactical marketing strategy to support the co‑branded credit card issuer and other loyalty partners in the development, testing and execution of marketing campaigns for the co‑branded card including: direct mail, email, insert production, statement messaging, airport signage, digital, social media and the in‑flight channel.
• Manage Frontier’s tactical marketing strategy to support Frontier’s Discount Den paid…