Manager, Strategic Sourcing and Customer Contracting

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

This is a hybrid commercial-finance role that gives one leader ownership of the two sides of the company's contractual spend and revenue terms:

• Strategic Sourcing — how we buy: vendor selection, negotiation, and cost management across software, services, and infrastructure spend.
• Customer Contracting — how we sell: contract structuring, terms negotiation, and commercial risk management on the revenue side, working closely with Sales, Legal, and Revenue Operations.

Both sides ultimately roll up to the same goal the Controller owns: predictable, well-governed contract economics — costs that are negotiated and controlled, and revenue terms that are accurately priced, billed, and recognized. This role is the connective tissue between procurement discipline and revenue contract integrity.

This is not a traditional procurement-only or legal-only role. We're looking for someone comfortable operating at the intersection of finance, commercial negotiation, and contract operations.

• Lead sourcing and vendor negotiation strategy across software/SaaS tools, professional services, and other third-party spend categories.
• Own the evaluation, selection, and implementation of a new procurement platform, transitioning off the current approvals process (Zone Approvals) — this is a defined near-term project for the role, not just ongoing maintenance.
• Build and manage a vendor management framework: contract renewal calendar, spend tracking, and vendor risk/performance reviews.
• Partner with department heads (IT, People, Marketing, Engineering) to consolidate spend, reduce redundant tools, and negotiate favorable pricing/terms at renewal.
• Own procurement policy and approval workflows; ensure spend is properly authorized and budgeted.
• Identify and deliver cost-savings initiatives; report savings and spend metrics to Finance leadership.

• Own the end-to-end contract lifecycle for customer agreements: MSAs, order forms, amendments, renewals, and non-standard terms.
• Partner with Sales, Legal, and Deal Desk to structure commercial terms that balance win-rate with margin, billing accuracy, and revenue recognition requirements.
• Serve as the primary point of escalation for non-standard contract terms, redlines, and pricing exceptions.
• Maintain contract templates, playbooks, and approval matrices in partnership with Legal.
• Ensure contract terms are accurately reflected in billing systems and support clean revenue recognition in partnership with Accounting.

• Build reporting and dashboards (spend, cycle time, contract value, savings) for the Controller and Finance leadership.
• Identify and implement contract management tooling (CLM) if not already in place.
• Develop scalable processes as the company grows — this role is expected to build the function, not just run it

• 7+ years' of experience across sourcing/procurement, contracts management, deal desk, or revenue operations — ideally with exposure to both sides (vendor and customer…