Senior Product Manager, AI and Automation Platforms

What you’ll own

We're seeking a Senior Product Manager - AI and Automation Platforms - to help build the next generation of AI-powered and automated customer experiences. As AI changes the way that we work as well as how software platforms and merchants interact with their customers, we are looking for a forward-looking leader who will help to shape the future of ways of working at Global Payments and how our partners engage with customers.

The ideal candidate should not be afraid to shake things up. You'll have the opportunity to define new product capabilities from the ground up, partner with cross-functional teams, and drive innovation that creates measurable business results. This role is ideal for a product leader who thrives in ambiguity, embraces emerging technologies, and enjoys turning bold ideas into impactful products.

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver innovative solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Drive product discovery and customer research activities.
• Monitor adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals, customer needs, and operational requirements.

• Bachelor's degree required.
• 7+ years of Product Management experience.
• Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
• Strong strategic, analytical, and leadership capabilities.
• Experience managing technology products involving automation, workflows, analytics, or intelligent systems.
• Strong analytical, strategic, and problem-solving skills.
• Experience leading cross-functional initiatives.
• Ability to work effectively in ambiguous and fast-changing environments.
• Excellent communication and stakeholder management skills.
• It’s a bonus if you have experience with AI, machine learning, generative AI, or workflow orchestration platforms.
• Experience launching data-driven or AI-enabled products.
• Experience building zero-to-one products.
• Experience working with data science teams.

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Global payers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Global payer.

Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $-$. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job-related skills, and relevant education or training.

Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale. This position is eligible for bonus.

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.