Director of Strategic & Client Relations

Description

Location:

Denver Corporate Office

1700 Broadway Ave. #200, Denver, CO 80290

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values.

We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

In the early stages of our hiring process after an application is submitted, a pre-employment assessment called Wonderlic is sent to all qualified candidates. This 45-minute assessment is a required step in our selection process to help us better understand fit for the position by defining strengths, motivational fit and work style. Please note that candidates who receive the assessment must complete it to proceed to the next steps in the hiring process.

Want to learn more about the Wonderlic Assessment?

As the Director of Strategic Growth & Client Relations, you will be steering the strategic growth and expansion of our property management portfolio. This position identifies new business opportunities, cultivates strong relationships with property owners and investors, and develops data-driven growth strategies that align with our operational capabilities and long-term objectives. As the Director of Strategic Growth & Client Relations you will conduct comprehensive market research, prepare and negotiate management proposals, and partner closely with internal teams to ensure successful onboarding of new communities.

This role plays a critical part in strengthening our market presence and driving sustainable company growth.

• Lead direct outreach to Avanti's current investor and ownership relationships to identify third-party management opportunities.
• Develop, strengthen, and oversee high-value relationships with property owners, developers, investors, brokers and key industry partners- serving as a senior relationship steward to drive long-term business growth
• Expand outreach across Avanti's current state footprint using CoStar and broker relationships (Cushman & Wakefield, CBRE, JLL).
• Represent Avanti at NMHC's Annual Meeting, NAA Apartmentalize, AAMD, and other industry events.
• Direct comprehensive market research and competitive intelligence efforts, including pricing analyses, revenue modeling, feasibility assessments, and identification of new revenue streams that support strategic expansion.
• Oversee the preparation, delivery, and negotiation of proposals and RFP responses, ensuring compelling positioning and alignment with client needs and company capabilities.
• Own the CRM pipeline (Hub Spot) and inbound leads generated through Avanti's third-party management website.
• Monitor macro- and mirco- market dynamics, including rent trends, occupancy drivers, ownership activity, and regulatory shifts, translating insights into actionable business development priorities.
• Serve as the ongoing point of contact for signed third-party clients and existing investor relationships after contracts are signed.
• Coordinate with Asset Management and Operations on client reporting, budget review conversations, and owner check-ins.
• Track client satisfaction, flagging risk early.
• Support onboarding of newly signed assets alongside the Transition/Onboarding Manager role as the portfolio scales.
• Partner directly with the EVP on go-to-market strategy and prioritization across investor outreach and in-market expansion.
• Report pipeline status, signed contracts, and unit growth against plan on a regular cadence.

• Bachelor's degree with major coursework in business, real estate, finance, or a related field required.
• Master's degree in…