Director, Business Development Ops

Responsibilities

• Build and evolve the execution infrastructure supporting increased Business Development deal volume.
• Design, improve, and stand up systems, reporting, and operating rhythms for deal and customer visibility.
• Manage workback schedules and timeline discipline on live deals.
• Own CRM and customer-planning systems tracking customer status, progress, next steps, and account strategy.
• Develop trackers, dashboards, and repeatable processes to improve deal-status visibility.
• Coordinate with Legal, Energy, Sites, and Capital Markets on pricing, technical feasibility, yield, and other deal-critical inputs.
• Prepare clear, accurate leadership and board reporting, including approval-request materials.
• Improve BD operating rhythm and structure as the business scales.
• Collaborate across Business Development pillars and broader organizational stakeholders.
• Potentially grow and lead a small BD-OS team over time.

• Bachelor's degree required; MBA or relevant advanced degree a plus.
• 10+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or a related commercial operations role.
• Prior experience in data centers, infrastructure, commercial real estate, or another capital‑intensive development industry preferred.
• Demonstrated experience with CRM systems (e.g., Salesforce, Smartsheet) and building reporting/dashboard tools.
• Excellent written and verbal communication skills, with experience preparing materials for senior leadership or board‑level audiences.
• Ability to work cross‑functionally across legal, technical, and commercial teams in a fast‑paced, high‑growth environment.
• Experience building and improving systems and processes through project management, program management, or operations roles.
• Experience with CRM platforms and customer/account reporting structures.
• Experience producing or contributing to senior leadership or board‑level reporting, ideally including approval‑request materials.
• Strong judgment on sequencing and prioritization in a fast‑scaling environment.
• Genuine interest in building and evolving a function as it grows.
• Ability to work in the United States; visa sponsorship requirement is addressed in the application form.

Demonstrates expertise in Business Development Operations, including managing CRM systems, developing reporting tools, and improving operational processes. Proven ability to collaborate cross‑functionally and prepare materials for senior leadership in a fast‑paced environment.

• Business Development Operations
• CRM Systems Management
• Project Management
• Reporting and Dashboard Development
• Cross-Functional Collaboration

• Business Development
• Deal Management
• Program Management
• Technical Sales
• Data Analysis

• Excellent Communication
• Strong Judgment
• Collaboration

• Bachelor's Degree
• MBA or Relevant Advanced Degree

• Data Centers
• Infrastructure
• Commercial Real Estate
• Capital‑Intensive Development

• Salesforce
• Smartsheet