Hybrid Intraday WFM Analyst, Customer Care
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-09-09
Listing for:
Judi Health
Full Time
position Listed on 2026-09-09
Job specializations:
-
Business
Job Description & How to Apply Below
Judi Health is seeking a Workforce Management Analyst to join its Customer Care team in a hybrid role serving clients across the U.S. This position focuses on real-time and intraday management of contact-center resources to protect service levels and improve the enrollee experience.
You will monitor queues, manage schedules, coordinate with training, produce reports, and advise on staffing decisions based on forecasts.
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