Senior Manager, Business Transformation

The Role:

Apryse is seeking a Senior Manager, Business Transformation to lead complex, cross-functional transformation initiatives that drive meaningful business outcomes across the organization. This is not a traditional PMO role and not a technical Business Systems role. We are looking for a senior, hands‑on transformation leader who can take a business problem once the direction and desired outcomes are aligned, and independently drive execution through completion.

This individual will own multiple high-impact programs simultaneously, create structure where it does not yet exist, connect business and technical work streams, maintain a reliable source of truth, proactively surface risks and decisions, and keep initiatives moving forward with minimal oversight. Initially leading a small team, this is a true player-coach role that combines strategic thinking with hands‑on execution.

• Lead complex, cross-functional transformation initiatives from problem definition through execution and adoption.
• Independently organize and drive work streams, dependencies, decisions, risks, and stakeholder alignment in ambiguous environments.
• Establish program structures, governance models, operating cadences, and execution frameworks where none currently exist.
• Bridge business and technical teams to ensure alignment on priorities, requirements, dependencies, and outcomes.
• Develop and maintain integrated project plans, milestones, RAID logs, decision logs, ownership matrices, and executive reporting.
• Facilitate working sessions, drive decision-making, and ensure accountability across multiple functional teams.
• Partner directly with senior leaders, VPs, and executive stakeholders to communicate progress, escalated risks, and resolve roadblocks.
• Support user acceptance testing, readiness planning, business enablement, and adoption activities to ensure successful implementation of change.
• Personally contribute to project planning, documentation, analysis, stakeholder engagement, and execution activities as needed.
• Coach and mentor project management and business analysis team members, helping establish strong execution discipline and best practices.
• Collaborate with internal technical teams, vendors, and implementation partners to drive transformation outcomes.

• 8+ years of experience leading complex business transformation, program management, operational excellence, or strategic initiatives.
• Proven ability to independently lead large-scale, cross-functional transformation programs in fast-paced and ambiguous environments.
• Strong business problem-solving skills with the ability to distinguish root causes, business requirements, and proposed solutions.
• Experience designing and improving business processes and operating models to support future-state outcomes.
• Excellent program and project management discipline, including management of plans, milestones, dependencies, risks, decisions, documentation, and stakeholder communications.
• Demonstrated ability to influence and collaborate effectively with executive stakeholders and cross-functional leadership teams.
• Strong communication and facilitation skills, with the ability to challenge assumptions constructively and drive alignment.
• Comfortable operating as a hands‑on leader who is equally willing to build project plans, facilitate workshops, analyze issues, and drive execution.
• Experience managing, mentoring, or coaching project managers and business analysts.
• Strong understanding of CRM, SaaS, data, integration, and enterprise systems environments, with the ability to work effectively alongside technical teams and solution architects.
• Highly organized, execution-focused, and able to manage multiple concurrent programs and priorities.

• Exper…