Operations Manager - Switchgear Repair

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally.

Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits:

Paid Time Off (PTO)401k Employer Match Bonus Incentives Extensive Training & Career Development Programs Tuition Reimbursement Program Medical, Dental and Vision plans

Employee Assistance Program (EAP)
And more!

Pay Rate Details:
Base salary of $95,000 - $135,000 depending on experience;
Relocation and Sign-on Bonus available for this opportunity

Responsibilities & Expectations:

We are looking for a skilled and dedicated Switchgear Repair Operations Manager to operate and manage the switch gear testing and repair segment for the IPS Denver Kingston Street Power Management Center of Excellence. As an IPS Switchgear Repair Operations Manager you will work with your team to demonstrate strong repair skills and commitment for providing an Unmatched Customer Experience.

Inspect, test, and maintain low, medium, and high voltage electrical power distribution equipment through both in shop and onsite repair & maintenance

Partner with sales team to draft quote proposals for future work. Conduct onsite pre-bid job walks as needed

Occasionally act as a working Lead Provide technical guidance to the team and customers

Draft and finalize inspection and maintenance reports for customers in conjunction with the technicians

Direct the hourly workers to work safely and actively participate in all site-specific safety audits, incident reports, training, Job Hazard Analysis, LOTOs, housekeeping, and inspection activities

Enforce accountability at all levels with consistent record keeping, training, and one-on-one cadence meetings with each employee

Encourage, support, and enable the switch gear segment through servant leadership while listening to and taking input from the skilled workforce and fostering teamwork – building a OneIPS culture between Management and Union hourly employees

Be an effective communicator to keep the team focused on the customer and continuous improvement in the processes, skills and team performance that differentiates IPS from the competition

Plan, direct, and coordinate hourly labor requirements on the shop floor to support the incoming tear downs, inspections, production repair jobs and field service jobs Participate in day-to-day management and own the labor component to participate in planning the labor to support the production schedule taking into consideration overtime rush jobs and vacation schedules

Develop and evaluate project specific work plans and customer communication reporting requirements

Assist with customer job inspection visits to ensure work is being safely performed to schedule and specification

Lead the continuing development of the Quality Program by adding support and development of documentation, work instructions and process standards where needed and improving existing processes

Lead the effort to improve Key Customer Facing Metrics: (Quality, Time to Quote, Approval to Ship and Ship to Invoice) as well as Key IPS Metrics: (Safety, Margin Performance vs. Work Plans, Labor Utilization, Direct and Indirect Costs)
Partner with the Customer Service Team to keep business ERP system up to date: developing work plans, opening jobs, identifying materials to be sourced, and preparing billing

Qualifications and

Competencies:

Minimum of six years of low, medium, and high voltage switch gear testing, repair, and quoting

Have experience with health and safety programs including lock-out-tag-out (LOTO)
Ability to read, interpret, and identify LOTO points from one-line diagrams

Three years’ experience of leading a team of repair technicians preferred

Two or more years’ experience working with low and medium voltage pad mount transformers – testing, oil sampling, and component change out preferredNETA certification preferred, but not requiredMSHA 30 CFR Part 46 (coal/metal/non-metal | above…