Program, Capability & Process Development Intern

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond.

Support enterprise continuous improvement, learning, and operating system initiatives through operational, administrative, communications, training, and project support. The role may contribute to the Lean Expert Program, enterprise learning experiences, One-Way Office initiatives, and broader deployment efforts by maintaining program materials, administering surveys, developing tools and documentation, supporting curriculum and content creation, assisting with live learning experiences, and helping employees apply skills in real work.

Work alongside experienced practitioners and cross-functional partners to strengthen capability development, organizational design, coaching frameworks, process documentation, standards, breakthrough methodologies, and program efficiency. Assignments may vary by position and business need, providing opportunities to build collaborative relationships with team members and leaders while supporting project execution, participant experience, responsiveness, and continuous improvement across the organization.

• Program Ops & Continuous Improvement (Juniors or Higher)
• Organizational Development & Capability Strategy (Grad Students)
• Instructional Design (Grad Students)
• One-Way Process Design (Grad Students)

Typical intern responsibilities may include but are not limited to:

• Support program and process development by creating process flows, documentation, standard work, job aids, and training materials.
• Gather, analyze, and summarize data, feedback, KPIs, and survey results to identify trends, gaps, and improvement opportunities.
• Create and update presentations, dashboards, trackers, templates, visual management tools, and other resources for leaders, teams, and program participants.
• Assist with the design, development, and delivery of learning content, workshops, eLearning, facilitator guides, learner activities, and communication materials.
• Partner with team members, subject matter experts, facilitators, and stakeholders to support project execution, training rollouts, cohort activities, and continuous improvement efforts.
• Research industry best practices in Lean, operational excellence, organizational development, learning, and talent development to support recommendations and program enhancements.
• Maintain program resources, SharePoint or Teams content, knowledge management materials, standards, procedures, and administrative records to support effective program operations.

This position is for a May 24, 2027 start date. This position may have the possibility to extend beyond the internship’s initial term based on the candidate’s successful performance and Xcel Energy’s business needs.

• Current Student, Junior status (as of Fall 2027) or higher
• Enrolled in an accredited college or university and pursuing a degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, Business, Business Administration, Organizational Leadership, Management, Education, Curriculum Development, Process…