Senior Product Manager

Who We Are:

We're a high-growth software company with a big mission : empowering K-12 district teams to do more with less.

At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.

Our team? They're talented, committed, and fiercely loyal problem-solvers. At LINQ, you'll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we're attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.

• Act with Integrity & Build Trust:
  Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.
• Deliver Excellence:
  We consistently exceed our clients' expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.
• Embrace Challenges:
  We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.
• Collaborate & Act as One Team:
  Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.

We are looking for a Senior Product Manager to own a defined set of modules within the LINQ School Nutrition platform, sharing ownership of the broader product with another Senior Product Manager. You report to the Sr. Director of Nutrition and are accountable for your module area end to end - strategy, roadmap, customer engagement, and delivery. LINQ School Nutrition is a complex, compliance-heavy product used by K-12 districts across the country to manage nutrition programs, and the work you do directly affects how districts serve students every day.

• Own the end-to-end product lifecycle for a complex product area, including strategy, discovery, delivery, and post-launch measurement.
• Develop and maintain a product roadmap that balances near-term customer needs with longer-term platform investments and business goals.
• Lead customer engagement - advisory boards, user research, interviews - and translate insights into strategic direction.
• Assess product capabilities, backlog health, and competitive positioning to set priorities across competing demand.
• Partner with engineering leadership on technical architecture decisions, platform investments, and technical debt tradeoffs.
• Build and communicate business cases for significant investments, with clear framing of alternatives and tradeoffs.
• Identify and champion cross-team dependencies, surfacing risks before they become blockers.
• Operate as the recognized subject-matter expert for your domain, internally and with customers.
• Mentor PMs and APMs, raising the quality of product work across the team.
• Contribute to broader product strategy discussions, bringing data-driven perspectives and a clear point of view.

• 5 or more years of product management experience on SaaS products.
• Demonstrated experience owning a complex product area with multiple stakeholders, competing priorities, and real tradeoffs.
• Direct experience partnering with engineering teams at the architecture level - not just execution.
• Strong client-facing experience, including regular customer engagement to understand needs, challenges, and outcomes.
• Experience building and communicating product roadmaps and business cases to senior stakeholders.
• Strong…