Senior Project Manager
Listed on 2026-10-04
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Business
Operations Management, Change Management -
Management
Operations Management, Project & Program Management, Change Management
As a founding member of our rapidly evolving Project Management team, you will provide end-to-end ownership of complex, high-impact new product development (NPD) programs. You will lead multiple cross-functional teams through the NPD process from concept to retail launch, ensuring projects are delivered on time, on cost, and on spec.
Because our PMO is a newly established function, you will play a pivotal role in shaping our operational standards, creating deep and meaningful partnerships company wide, and demonstrating project management’s strategic value. You serve as a strategic partner, facilitator, and escalation point - driving alignment at leadership levels, navigating high ambiguity, and setting the standard for execution excellence.
ResponsibilitiesResponsibilities are executed in alignment with PMO standards, methodologies, and the Project Management Competency Matrix. Duties include but are not limited to:
- Project & Timeline Management: Own and drive multiple large or complex NPD programs simultaneously through the Phase Gate process. Develop and manage integrated timelines, anticipate delivery risks, and lead cross-functional teams through trade-off decisions to protect timing, cost, and scope. This is a leadership role focused on ownership and outcomes, not task execution for other functions. Actively help define and refine our NPD gates and milestones as our PMO matures.
- Product & Cross-Functional Leadership: Partner closely with Product Managers, Marketing, R&D, Engineering, Sourcing, Operations, Quality, and Creative at both working and leadership levels. Facilitate high-impact meetings, drive decision-making, and ensure alignment on priorities, commitments, and deliverables across functions.
- Advanced
Risk Management:
Proactively identify, assess, and manage risks across programs with significant business impact. Develop mitigation and contingency plans, elevate appropriately, and prevent late-stage surprises through early visibility and action. - Stakeholder Communication: Provide clear, concise, and strategic project updates to cross-functional leaders and stakeholders. Influence alignment and decision-making by clearly communicating risks, trade-offs, and recommendations.
- Continuous Improvement: Lead efforts to strengthen PMO processes, tools, and standards. Identify systemic gaps across teams and drive improvements that enable more predictable, efficient, and scalable product launches. Help design, pilot, and champion new PMO tools, templates, and communication cadences that make the team more efficient.
- Bachelor’s degree required (Business, Operations, Engineering, Supply Chain, or similar).
- Typically 7-10+ years of professional experience, including extensive ownership of complex NPD programs.
- Expert proficiency in Excel, PowerPoint, and project management tools.
- Detail-Oriented: Manages complex, interdependent project details across multiple programs, anticipating downstream impacts to scope, timing, cost, and quality. Identifies patterns and systemic risks early to prevent escalation and late-stage disruption.
- Communication: Provides clear, concise, and strategic verbal and written communication across all levels of the organization, including senior leadership. Translates complex project dynamics into decision-ready insights that drive alignment and action.
- Problem-Solving: Anticipates obstacles before they emerge, quickly assesses root causes, and guides teams toward practical, durable solutions that balance business priorities and execution realities.
- Cross-Functional Fluency: Demonstrates deep fluency across Brand, Engineering, Sourcing, Operations, Quality, and other partner functions. Uses this understanding to drive effective collaboration, sound trade-offs, and strong execution outcomes.
- Adaptability & Ambiguity: Thrives in high-pressure, fast-changing environments with competing priorities. Leads teams confidently through ambiguity, maintaining momentum and focus despite shifting inputs or incomplete information.
- Mediator, not Participant: Leads as an objective, unbiased truth teller who balances competing functional priorities and interests. Facilitates tough conversations, surfaces hard truths early, and drives fair, informed outcomes aligned to overall business goals.
- Conflict Navigation: Navigates complex, high-stakes conflicts across teams and leadership levels with sound judgment. Resolves competing priorities…
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