Product Enablement Manager, NA

About Vantage Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Product Department Overview The North America Product organization enables standardized product deployment at scale by connecting product definition, operational readiness, deployment execution, cost performance, and lessons learned. Product Enablement partners closely with Product Management, Engineering, Construction Delivery, Supply Chain, Commissioning, Operations, and Commercial teams to ensure products are ready to launch, deploy consistently, and improve through structured field feedback.

Position Overview This role can be based in Denver, CO following our flexible work policy (3 days in-office, 2 days flexible). Or remote, US.The Product Enablement Manager is an individual contributor who applies established change management, product readiness, and continuous improvement practices to support successful product deployment and adoption. The role coordinates project- and program-level readiness activities, facilitates cross-functional execution, and recommends practical improvements based on stakeholder feedback, adoption data, and lessons learned.

Working within established North America strategies, processes, standards, and governance, this role supports change initiatives from impact assessment through readiness, communication, training, deployment, adoption, reinforcement, and feedback. Success requires subject matter expertise, disciplined project execution, strong facilitation, and effective coordination with project teams, functional partners, and managers in a matrixed environment.

Execute and improve product readiness and adoption activities that help project teams translate approved product direction into consistent, deployment-ready practices.

Essential Job Functions Change Planning, Readiness & Adoption Support Apply and help continuously improve established product change management tools and processes, including impact and readiness assessments, stakeholder mapping, adoption plans, decision records, reinforcement activities, and success measures.

Coordinate change planning for assigned product programs and projects, working with Product, Engineering, Construction Delivery, Supply Chain, Commissioning, Operations, and Commercial partners to clarify impacts, responsibilities, timing, and adoption needs.

Assess process, role, capability, data, and tooling impacts; identify change risks and resistance; and recommend targeted mitigation and engagement actions.

Support readiness monitoring through deployment, document findings, and provide evidence-based recommendations to the appropriate decision owners.

Operational Readiness & Handover Apply and maintain established operational readiness requirements, acceptance criteria, and handover expectations for assigned programs and projects.

Coordinate with functional owners to confirm approved product and operational requirements are reflected in OPRs, standards, design packages, commissioning expectations, enablement materials, and deployment processes.

Support the completeness, accuracy, and traceability of handover data, including asset records, configurations, approvals, and supporting evidence.

Identify readiness gaps, operational risks, and deployment bottlenecks; coordinate mitigation actions and route feedback to the appropriate product and engineering owners.

Change Communications, Engagement & Capability…