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Director, Customer Success – Commerce Cloud

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Salesforce
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    CRM Systems & Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 171000 - 273000 USD Yearly USD 171000.00 273000.00 YEAR
Job Description & How to Apply Below

Salesforce is seeking a Director of Customer Success Management for the Commerce Cloud portfolio. Lead frontline CSMs, drive value realization, and align success strategy with revenue and retention goals.

You will partner with Territory, Sales, Product, Support, and Professional Services to remove blockers and scale a high-impact CSM organization. This role emphasizes executive-level communication and cross-functional leadership.

Our organisation is growing, and we are hiring a Director, Customer Success – Commerce Cloud in Denver, CO, United States.

This opening is for the Director, Customer Success – Commerce Cloud role at Salesforce.

We are seeking a motivated Director, Customer Success – Commerce Cloud to join Salesforce in Denver, CO, United States.

Consider building your career as a Director, Customer Success – Commerce Cloud at Salesforce.

The Director, Customer Success – Commerce Cloud position in the Management & Operations, Sales field is open for applications.

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