Manager, Communications Event & Multimedia Producer

Manager, Communications for Event & Multimedia Producer and Global Communications - Denver, Colorado (Hybrid)

Are you ready to support a communications team within a global financial services company, helping to attract world‑class talent? Are you ready for your next career at a company that envisions a culture of global unity and boundless connection? Then it’s time to join Western Union as a Manager, Communications for Event & Multimedia Producer and Global Communications.

The Manager, Communications – Events & Multimedia is responsible for overseeing the execution of company events and videos for global audiences. This role partners closely with cross‑functional stakeholders to create high‑impact communications that support business objectives, elevate leadership visibility, and strengthen organizational culture. The ideal candidate brings deep expertise in event production, multimedia content development, and strategic communications.

• Plan and oversee the production of virtual, in‑person and hybrid events for global audiences.

• Collaborate with internal partners to develop pre‑event communications and promotional strategies.

• Manage all event logistics, including venue selection, vendor coordination, technical requirements, and on‑site execution.

• Build detailed project plans outlining timelines, budgets, milestones, and resource allocation.

• Coordinate with cross‑functional teams (IT, HR, Facilities, Leadership) to ensure seamless event delivery.

• Oversee post‑event analysis, reporting and feedback integration.

• Develop compelling event content, narratives and programming that align with business and audience needs.

• Source, manage and direct vendors for filming, producing, and editing company videos.

• Create meaningful attendee experiences that reinforce cultural values and event goals.

• Identify and manage speakers, presenters, facilitators and talent.

• Produce run‑of‑show documents, scripts and briefing materials and manage overall event flow.

• In partnership with IT and appropriate vendors, oversee all audio/visual production requirements, including live‑streaming, multi‑camera capture, staging and virtual platform management.

• Manage registration systems, attendee communications and content distribution before, during, and after events.

• Troubleshoot and resolve technical issues in real time for both virtual and in‑person experiences.

• Ensure all events meet accessibility standards, providing inclusive experiences for diverse audiences.

• Partner with internal stakeholders to translate business objectives into communications strategies and event experiences.

• Lead vendor relationships, negotiate contracts, and manage performance.

• Develop and maintain strong relationships across regions to ensure global alignment and consistency.

• Collect feedback, measure event and communications effectiveness, and recommend continuous improvements.

• Support global communication campaigns, messaging, and content development as needed.

• 5–7 years of experience in marketing, public relations, market research and/or corporate communications.

• Bachelor’s degree in communications or a related field (or equivalent experience).

• Proven experience planning and executing complex events and multimedia projects for diverse or global audiences.

• Strong project management skills with the ability to manage multiple complex initiatives simultaneously.

• Expertise with virtual event platforms (e.g., Teams Live, Zoom Webinar, ON24), A/V equipment, and production workflows.

• Experience managing external agencies, production crews, and freelance talent.

• Ability to craft clear, compelling communications and event narratives.

• Strong understanding of creative development processes (storyboarding, filming, editing, post‑production).

• Exceptional stakeholder management and interpersonal communication skills.

• Ability to adapt in fast‑paced environments and make real‑time decisions under pressure.

• Knowledge of accessibility standards and inclusive event design.

• Comfort working with senior leaders and…